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support

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Description

Failure of technology can lead to business failure. ITRS Geneos gives you peace of mind by monitoring all your processes, applications and infrastructure in real time and alerting you or taking action when there is a problem. Geneos was born in capital markets and investment banking, two of the most challenging environments on the planet. Geneos understands that companies today face the same challenges. We are here to help them. Smarter, better monitoring. Geneos offers smarter monitoring of your infrastructure and applications in cloud, containerized, and orchestrated environments. Geneos offers highly customizable Enterprise-grade solutions that are low latency, secure, and time critical. We provide operational resilience across your complex technology stack to keep the lights on.

Description

Manage the efficiency and performance of your cloud operations seamlessly. With NetApp Cloud, you gain comprehensive insight into your applications and infrastructure. Utilizing Cloud Insights, you can effectively monitor, troubleshoot, and enhance all resources across your entire tech stack, whether hosted on-premises or in the cloud. Safeguard your most crucial asset—data—from ransomware attacks by leveraging early detection systems and automated threat responses. You can also receive alerts about potential misuse or theft of vital intellectual property by malicious actors, both from within and outside your organization. Maintain corporate compliance through audits of access and usage patterns related to your essential data, whether it resides on-premises or in the cloud. Achieve full-stack visibility over your infrastructure and applications from a multitude of collectors, providing a centralized overview. You won’t have to rush to discover new monitoring solutions each time a novel platform is integrated into your organization, allowing you to focus on innovation and growth instead. This streamlined approach ensures that you can respond promptly to any challenges that may arise.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

ADrive Enterprise No 
Amazon Web Services (AWS) No 
Couchbase No 
Google Medical Imaging Suite No 
HyTrust No 
Insight Connected Platform No 
Kibana No 
Microsoft 365 No 
Microsoft Azure No 
Percona Backup for MongoDB No 
Rackspace No 
Rackspace OpenStack No 
RapidScale Identity as a Service No 
SAP HANA No 
Stor2RRD No 
Virtalica StorageFabric No 
windream No 

Integrations

ADrive Enterprise Yes 
Amazon Web Services (AWS) Yes 
Couchbase Yes 
Google Medical Imaging Suite Yes 
HyTrust Yes 
Insight Connected Platform Yes 
Kibana Yes 
Microsoft 365 Yes 
Microsoft Azure Yes 
Percona Backup for MongoDB Yes 
Rackspace Yes 
Rackspace OpenStack Yes 
RapidScale Identity as a Service Yes 
SAP HANA Yes 
Stor2RRD Yes 
Virtalica StorageFabric Yes 
windream Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$6 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ITRS Group

Founded

1997

Country

United States

Website

www.itrsgroup.com/products/geneos

Vendor Details

Company Name

NetApp

Founded

1992

Country

United States

Website

bluexp.netapp.com/cloud-insights

Product Features

Incident Management

Audit Trail Yes 
Corrective Actions (CAPA) Yes 
Disaster Recovery Yes 
IT Incident Management No 
Incident Reporting Yes 
OSHA Compliance Yes 
Root-Cause Diagnosis Yes 
Safety Management Yes 
Task Management Yes 
Ticket Management Yes 

IT Infrastructure Monitoring

Alerts / Notifications Yes 
Application Monitoring Yes 
Bandwidth Monitoring Yes 
Capacity Planning Yes 
Configuration Change Management Yes 
Data Movement Monitoring Yes 
Health Monitoring Yes 
Multi-Platform Support Yes 
Performance Monitoring Yes 
Point-in-Time Visibility Yes 
Reporting / Analytics Yes 
Virtual Machine Monitoring Yes 

Network Monitoring

Bandwidth Monitoring Yes 
Baseline Manager Yes 
Diagnostic Tools Yes 
IP Address Monitoring Yes 
Internet Usage Monitoring Yes 
Real Time Analytics Yes 
Resource Management Yes 
SLA Monitoring Yes 
Server Monitoring Yes 
Uptime Monitoring Yes 
Web Traffic Reporting Yes 

Product Features

Database Monitoring

Anomaly Detection No 
Autodiscovery No 
Capacity Planning No 
Dashboard No 
Dependency Tracking No 
Historical Trend Analysis No 
Multitenancy No 
Notifications / Alerts No 
Performance Monitoring No 
Permissions / Access Controls No 
Predictive Analytics No 
Prioritization No 
Query Analysis No 
Resource Optimization No 
Troubleshooting No 

IT Infrastructure Monitoring

Alerts / Notifications No 
Application Monitoring No 
Bandwidth Monitoring No 
Capacity Planning No 
Configuration Change Management No 
Data Movement Monitoring No 
Health Monitoring No 
Multi-Platform Support No 
Performance Monitoring No 
Point-in-Time Visibility No 
Reporting / Analytics No 
Virtual Machine Monitoring No 

Network Monitoring

Bandwidth Monitoring No 
Baseline Manager No 
Diagnostic Tools No 
IP Address Monitoring No 
Internet Usage Monitoring No 
Real Time Analytics No 
Resource Management No 
SLA Monitoring No 
Server Monitoring No 
Uptime Monitoring No 
Web Traffic Reporting No 

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