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features
design
support

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Description

Failure of technology can lead to business failure. ITRS Geneos gives you peace of mind by monitoring all your processes, applications and infrastructure in real time and alerting you or taking action when there is a problem. Geneos was born in capital markets and investment banking, two of the most challenging environments on the planet. Geneos understands that companies today face the same challenges. We are here to help them. Smarter, better monitoring. Geneos offers smarter monitoring of your infrastructure and applications in cloud, containerized, and orchestrated environments. Geneos offers highly customizable Enterprise-grade solutions that are low latency, secure, and time critical. We provide operational resilience across your complex technology stack to keep the lights on.

Description

MyMonitor365 is a cloud-based uptime and infrastructure monitoring platform designed to help organizations proactively monitor critical systems, detect outages quickly, and maintain reliable IT operations. The platform provides comprehensive monitoring capabilities for websites, REST APIs, servers, SSL certificates, DNS records, TCP ports, network devices, email systems, backups, and Microsoft 365 services from one centralized dashboard. MyMonitor365 uses global monitoring agents across multiple geographic regions to verify service availability and reduce false positives caused by localized network disruptions. The platform supports smart alerting with configurable thresholds, escalation policies, maintenance windows, and real-time notifications delivered through email, SMS, webhooks, Slack, Microsoft Teams, Discord, Telegram, and other integrations. MyMonitor365 also includes advanced security and compliance features such as SSL/TLS inspection, DNS hijacking detection, two-factor authentication, audit logging, and keyword monitoring for validating application responses and service behavior. Managed service providers can use white-label monitoring features to oversee client infrastructure, voice systems, Microsoft 365 environments, Exchange servers, and backup systems from one platform. The system provides detailed incident timelines, root cause analysis tools, and compliance-focused activity tracking to help IT teams troubleshoot issues more effectively and maintain operational transparency. MyMonitor365 is built to support IT departments, MSPs, and growing businesses that need reliable visibility into infrastructure performance, service availability, and operational health.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Discord No 
Microsoft 365 No 
Microsoft Teams No 
Slack No 
Telegram No 
Trello No 
Zapier No 

Integrations

Discord Yes 
Microsoft 365 Yes 
Microsoft Teams Yes 
Slack Yes 
Telegram Yes 
Trello Yes 
Zapier Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$25/month
Teams - $59.00
Enterprise - $179.00
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ITRS Group

Founded

1997

Country

United States

Website

www.itrsgroup.com/products/geneos

Vendor Details

Company Name

MyMonitor365

Founded

2025

Country

United States

Website

mymonitor365.com

Product Features

Incident Management

Audit Trail Yes 
Corrective Actions (CAPA) Yes 
Disaster Recovery Yes 
IT Incident Management No 
Incident Reporting Yes 
OSHA Compliance Yes 
Root-Cause Diagnosis Yes 
Safety Management Yes 
Task Management Yes 
Ticket Management Yes 

IT Infrastructure Monitoring

Alerts / Notifications Yes 
Application Monitoring Yes 
Bandwidth Monitoring Yes 
Capacity Planning Yes 
Configuration Change Management Yes 
Data Movement Monitoring Yes 
Health Monitoring Yes 
Multi-Platform Support Yes 
Performance Monitoring Yes 
Point-in-Time Visibility Yes 
Reporting / Analytics Yes 
Virtual Machine Monitoring Yes 

Network Monitoring

Bandwidth Monitoring Yes 
Baseline Manager Yes 
Diagnostic Tools Yes 
IP Address Monitoring Yes 
Internet Usage Monitoring Yes 
Real Time Analytics Yes 
Resource Management Yes 
SLA Monitoring Yes 
Server Monitoring Yes 
Uptime Monitoring Yes 
Web Traffic Reporting Yes 

Product Features

IT Infrastructure Monitoring

Alerts / Notifications Yes 
Application Monitoring Yes 
Bandwidth Monitoring Yes 
Capacity Planning Yes 
Configuration Change Management Yes 
Data Movement Monitoring No 
Health Monitoring Yes 
Multi-Platform Support Yes 
Performance Monitoring Yes 
Point-in-Time Visibility Yes 
Reporting / Analytics Yes 
Virtual Machine Monitoring Yes 

Network Monitoring

Bandwidth Monitoring Yes 
Baseline Manager Yes 
Diagnostic Tools Yes 
IP Address Monitoring Yes 
Internet Usage Monitoring Yes 
Real Time Analytics Yes 
Resource Management Yes 
SLA Monitoring Yes 
Server Monitoring Yes 
Uptime Monitoring Yes 
Web Traffic Reporting Yes 

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