Average Ratings 7 Ratings
Average Ratings 0 Ratings
Description
ITOC360: A Cutting-Edge AI-Driven Incident Management Solution
ITOC360 is an innovative AI-driven incident management solution designed to assist IT and operations teams in quickly identifying, routing, and resolving incidents while minimizing manual intervention and reducing the likelihood of overlooked alerts.
Functionality of ITOC360
This platform consolidates alerts from your entire monitoring framework, employing artificial intelligence to filter out distractions, correlate related events, and pinpoint issues that warrant human involvement. Upon detecting a genuine incident, ITOC360 automatically initiates the appropriate response by notifying relevant personnel through their chosen communication methods, executing predefined runbooks, and escalating situations in accordance with established policies. Additionally, this capability streamlines incident response, enabling teams to focus on critical tasks and enhancing overall operational efficiency.
Description
Qognify empowers organizations to reduce the effects of incidents through its cutting-edge video management software and enterprise incident management offerings. With widespread implementations across banks, utility providers, airports, seaports, urban centers, and transport authorities, Qognify plays a critical role in safeguarding individuals and assets globally. Emphasizing the importance of operational and physical security, Qognify understands that ensuring safety is invaluable. Their solutions facilitate the capture, analysis, and utilization of big data to foresee, handle, and alleviate security and safety challenges, ensuring business continuity while enhancing operational efficiency. By delivering crucial insights, Qognify's products enable businesses and security-focused entities to make informed decisions swiftly by integrating structured and unstructured data from diverse sensors and sources, identifying anomalies, and tracking emerging trends. This comprehensive approach allows organizations to stay one step ahead in their security efforts.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon CloudWatch
Yes
Axon Fusus
No
Datadog
Yes
Dynatrace
Yes
GitLab
Yes
Grafana Cloud
Yes
Linear
Yes
Microsoft Teams
Yes
New Relic
Yes
Paessler PRTG
Yes
Integrations
Amazon CloudWatch
No
Axon Fusus
Yes
Datadog
No
Dynatrace
No
GitLab
No
Grafana Cloud
No
Linear
No
Microsoft Teams
No
New Relic
No
Paessler PRTG
No
Pricing Details
$12/month
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
ITOC360
Founded
2019
Country
United States
Website
www.itoc360.com
Vendor Details
Company Name
Qognify
Country
United States
Website
www.qognify.com
Product Features
Incident Management
Audit Trail
Yes
Corrective Actions (CAPA)
Yes
Disaster Recovery
Yes
IT Incident Management
Yes
Incident Reporting
Yes
OSHA Compliance
Yes
Root-Cause Diagnosis
Yes
Safety Management
Yes
Task Management
Yes
Ticket Management
Yes
Product Features
Incident Management
Audit Trail
No
Corrective Actions (CAPA)
No
Disaster Recovery
No
IT Incident Management
No
Incident Reporting
No
OSHA Compliance
No
Root-Cause Diagnosis
No
Safety Management
No
Task Management
No
Ticket Management
No
Physical Security
Checkpoint Tracking
No
Customer Management
No
Data Collection
No
Event Management
No
Incident Management
No
Investigation Management
No
Multiple Alarm Queues
No