Average Ratings 7 Ratings
Average Ratings 211 Ratings
Description
ITOC360: A Cutting-Edge AI-Driven Incident Management Solution
ITOC360 is an innovative AI-driven incident management solution designed to assist IT and operations teams in quickly identifying, routing, and resolving incidents while minimizing manual intervention and reducing the likelihood of overlooked alerts.
Functionality of ITOC360
This platform consolidates alerts from your entire monitoring framework, employing artificial intelligence to filter out distractions, correlate related events, and pinpoint issues that warrant human involvement. Upon detecting a genuine incident, ITOC360 automatically initiates the appropriate response by notifying relevant personnel through their chosen communication methods, executing predefined runbooks, and escalating situations in accordance with established policies. Additionally, this capability streamlines incident response, enabling teams to focus on critical tasks and enhancing overall operational efficiency.
Description
EventLog Analyzer from Manage Engine is the industry's most affordable security information and event management software (SIEM). This cloud-based, secure solution provides all essential SIEM capabilities, including log analysis, log consolidation, user activity monitoring and file integrity monitoring. It also supports event correlation, log log forensics and log retention. Real-time alerting is possible with this powerful and secure solution. Manage Engine's EventLog Analyzer allows users to prevent data breaches, detect the root cause of security issues, and mitigate sophisticated cyber-attacks.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon CloudWatch
Yes
Datadog
Yes
Dynatrace
Yes
GitLab
Yes
Grafana Cloud
Yes
Jira Align
Yes
Kayako
No
Linear
Yes
ManageEngine ServiceDesk Plus
No
New Relic
Yes
Integrations
Amazon CloudWatch
No
Datadog
No
Dynatrace
No
GitLab
No
Grafana Cloud
No
Jira Align
No
Kayako
Yes
Linear
No
ManageEngine ServiceDesk Plus
Yes
New Relic
No
Pricing Details
$12/month
Free Trial
Yes
Free Version
Yes
Pricing Details
$595
Distributed edition starts at $2495
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ITOC360
Founded
2019
Country
United States
Website
www.itoc360.com
Vendor Details
Company Name
ManageEngine
Founded
1996
Country
United States
Website
www.manageengine.com/products/eventlog/log-management-tool.html
Product Features
Incident Management
Audit Trail
Yes
Corrective Actions (CAPA)
Yes
Disaster Recovery
Yes
IT Incident Management
Yes
Incident Reporting
Yes
OSHA Compliance
Yes
Root-Cause Diagnosis
Yes
Safety Management
Yes
Task Management
Yes
Ticket Management
Yes
Product Features
Incident Management
Audit Trail
No
Corrective Actions (CAPA)
No
Disaster Recovery
No
IT Incident Management
No
Incident Reporting
No
OSHA Compliance
No
Root-Cause Diagnosis
No
Safety Management
No
Task Management
No
Ticket Management
No
Log Management
Archiving
Yes
Audit Trails
Yes
Compliance Reporting
Yes
Consolidation
Yes
Data Visualization
Yes
Event Logs
Yes
Network Logs
Yes
Remediation
Yes
Syslogs
Yes
Thresholds
Yes
Web Logs
Yes
Network Security
Access Control
No
Analytics / Reporting
Yes
Compliance Reporting
No
Firewalls
No
Internet Usage Monitoring
No
Intrusion Detection System
Yes
Threat Response
No
VPN
Yes
Vulnerability Scanning
Yes
Server Management
CPU Monitoring
Yes
Credential Management
No
Database Servers
Yes
Email Monitoring
No
Event Logs
Yes
History Tracking
Yes
Patch Management
No
Scheduling
Yes
User Activity Monitoring
Yes
Virtual Machine Monitoring
Yes
SIEM
Application Security
Yes
Behavioral Analytics
Yes
Compliance Reporting
Yes
Endpoint Management
Yes
File Integrity Monitoring
Yes
Forensic Analysis
Yes
Log Management
Yes
Network Monitoring
Yes
Real Time Monitoring
Yes
Threat Intelligence
Yes
User Activity Monitoring
Yes
