Average Ratings 7 Ratings

Total
ease
features
design
support

Average Ratings 6 Ratings

Total
ease
features
design
support

Description

ITOC360: A Cutting-Edge AI-Driven Incident Management Solution ITOC360 is an innovative AI-driven incident management solution designed to assist IT and operations teams in quickly identifying, routing, and resolving incidents while minimizing manual intervention and reducing the likelihood of overlooked alerts. Functionality of ITOC360 This platform consolidates alerts from your entire monitoring framework, employing artificial intelligence to filter out distractions, correlate related events, and pinpoint issues that warrant human involvement. Upon detecting a genuine incident, ITOC360 automatically initiates the appropriate response by notifying relevant personnel through their chosen communication methods, executing predefined runbooks, and escalating situations in accordance with established policies. Additionally, this capability streamlines incident response, enabling teams to focus on critical tasks and enhancing overall operational efficiency.

Description

The most affordable reporting software available today. Incident Tracker works directly alongside numerous Healthcare Agencies across the United States. Incident Tracker uses Microsoft Azure to provide the highest level of security and data protection in the industry. Microsoft Azure is HIPAA-certified. We can review and sign a Business Associate Agreement for your company if necessary. Incident Tracker is a cost-effective and user-friendly solution. You can customize categories, locations, or digitize paper forms. Automated email notifications. Automated workflows. Trending and Analytics. Report Life Cycle. For easy tracking, you can set custom statuses. Incident Tracker can be used worldwide by security companies, large and small. It allows you to create and access the analytics and documentation tools that you need in your field. It allows you to upload images and documents directly to the report. And, most importantly, it's very user-friendly.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Active Directory No 
Amazon CloudWatch Yes 
Datadog Yes 
Dynatrace Yes 
Grafana Cloud Yes 
Jira Align Yes 
Linear Yes 
Microsoft Azure No 
Microsoft Teams Yes 
New Relic Yes 
Paessler PRTG Yes 
Postman Yes 
Prometheus Yes 
Salesforce Yes 
ServiceNow Yes 
Slack Yes 
Splunk AppDynamics Yes 
Zabbix Yes 
Zapier Yes 
n8n Yes 

Integrations

Active Directory Yes 
Amazon CloudWatch No 
Datadog No 
Dynatrace No 
Grafana Cloud No 
Jira Align No 
Linear No 
Microsoft Azure Yes 
Microsoft Teams No 
New Relic No 
Paessler PRTG No 
Postman No 
Prometheus No 
Salesforce No 
ServiceNow No 
Slack No 
Splunk AppDynamics No 
Zabbix No 
Zapier No 
n8n No 

Pricing Details

$12/month
Free Trial Yes 
Free Version Yes 

Pricing Details

Contact us for pricing information.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ITOC360

Founded

2019

Country

United States

Website

www.itoc360.com

Vendor Details

Company Name

Incident Tracker

Founded

2003

Country

United States

Website

www.incident-tracker.com

Product Features

Incident Management

Audit Trail Yes 
Corrective Actions (CAPA) Yes 
Disaster Recovery Yes 
IT Incident Management Yes 
Incident Reporting Yes 
OSHA Compliance Yes 
Root-Cause Diagnosis Yes 
Safety Management Yes 
Task Management Yes 
Ticket Management Yes 

Product Features

Audit

Alerts / Notifications Yes 
Audit Planning Yes 
Compliance Management Yes 
Dashboard Yes 
Exceptions Management Yes 
Forms Management Yes 
Issue Management Yes 
Mobile Access Yes 
Multi-Year Planning Yes 
Risk Assessment Yes 
Workflow Management Yes 

Incident Management

Audit Trail Yes 
Corrective Actions (CAPA) Yes 
Disaster Recovery Yes 
IT Incident Management No 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis Yes 
Safety Management Yes 
Task Management Yes 
Ticket Management Yes 

Investigation Management

Contact Management No 
Data Management Yes 
Incident Management Yes 
Reporting & Statistics Yes 
Subject Profiles Yes 

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