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Average Ratings 9 Ratings
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Description
ITBoost is the comprehensive IT documentation software that consolidates everything you need in one platform. It simplifies the management of documentation, KPIs, and client feedback, making the process straightforward. Developed by ConnectWise, ITBoost features a dynamic dashboard that offers the most sophisticated documentation tools available, showcasing the critical metrics from your external systems. With ITBoost, you can effortlessly access all your MSP business applications, including PSAs and RMMs. This solution empowers you to manage your tasks efficiently, all from a single, user-friendly interface. Enjoy the convenience of having all your essential tools in one place for maximum productivity.
Description
N-able™, Passportal™, provides simple, yet secure password management and documentation management that is tailored to the needs of MSPs and ITSPs. The platform is cloud-based, offering channel partners automated password protection. It makes it easy to store, manage, and retrieve passwords and client information from any connected device. N-able™, Passportal™, also offers value-added services products such as Documentation Manager™, Site™, and Blink™. These products promote compliance with industry regulations, protect businesses against data breaches, cybersecurity threats and network vulnerabilities.
API Access
Has API
No
API Access
Has API
No
Integrations
Autotask PSA
Yes
Auvik
Yes
ConnectWise Automate
Yes
ConnectWise PSA
Yes
ConnectWise ScreenConnect
Yes
Datto SIRIS
Yes
Kaseya VSA
Yes
N-able N‑central
Yes
NinjaOne
Yes
3CX
Yes
Integrations
Autotask PSA
Yes
Auvik
Yes
ConnectWise Automate
Yes
ConnectWise PSA
Yes
ConnectWise ScreenConnect
Yes
Datto SIRIS
Yes
Kaseya VSA
Yes
N-able N‑central
Yes
NinjaOne
Yes
3CX
No
Pricing Details
$17.00/month/user
Free Trial
Yes
Free Version
No
Pricing Details
$18.00/month
Pro User Package Pricing. Add-on: PMaaS; Self-Service Password Reset tools
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ConnectWise
Founded
1982
Country
United States
Website
www.itboost.com
Vendor Details
Company Name
N-able
Founded
2014
Country
United States
Website
www.n-able.com/products/passportal
Product Features
Document Management
Access Controls
No
Archiving & Retention
No
Collaboration Tools
No
Compliance Tracking
Yes
Document Archiving
Yes
Document Assembly
Yes
Document Capture
No
Document Conversion
No
Document Delivery
No
Document Indexing
Yes
Document Retention
Yes
Electronic Signature
No
Email Management
No
File Recovery
No
File Type Conversion
No
Forms Management
No
Full Text Search
No
Offline Access
No
Optical Character Recognition
No
Print Management
No
Version Control
Yes
Password Management
Credential Management
No
Multifactor Authentication
No
Password Generator
No
Password Reset
No
Password Synchronization
No
Single Sign On
No
User Management
No
Product Features
Computer Security
Anti Spam
No
Antivirus
No
Audit Trail
Yes
Compliance Management
Yes
Database Security Audit
No
File Access Control
Yes
Financial Data Protection
No
Maintenance Scheduling
No
Real Time Monitoring
No
Security Event Log
Yes
Virus Definition Update
No
Vulnerability Protection
Yes
Document Management
Access Controls
Yes
Archiving & Retention
Yes
Collaboration Tools
Yes
Compliance Tracking
No
Document Archiving
Yes
Document Assembly
Yes
Document Capture
No
Document Conversion
Yes
Document Delivery
Yes
Document Indexing
Yes
Document Retention
Yes
Electronic Signature
No
Email Management
No
File Recovery
Yes
File Type Conversion
No
Forms Management
No
Full Text Search
Yes
Offline Access
No
Optical Character Recognition
No
Print Management
No
Version Control
Yes
Identity Management
Access Certification
No
Compliance Management
Yes
Multifactor Authentication
Yes
Password Management
Yes
Privileged Account Management
Yes
Self-Service Access Request
Yes
Single Sign On
No
User Activity Monitoring
Yes
User Provisioning
Yes
IT Service
Contract Management
No
IT Asset Management
Yes
Incident Management
No
Knowledge Management
Yes
Release Management
No
Self Service Portal
Yes
Service Catalog
No
Service Reporting
No
Ticket Management
No
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
Yes
Help Desk
No
Issue Management
No
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
No
Remote Systems Monitoring
No
Scheduling
No
Password Management
Credential Management
Yes
Multifactor Authentication
Yes
Password Generator
Yes
Password Reset
Yes
Password Synchronization
Yes
Single Sign On
No
User Management
Yes
Self-Service Password Reset (SSPR)
Access Control
Yes
Alerts / Notifications
Yes
Application Security
Yes
Compliance Management
Yes
Credential Management
Yes
Employee Directory
No
Group Passwords
No
Password Database
No
Password Management
Yes
Reminders
No
Reporting / Analytics
Yes
Single Sign On
Yes
Two-Factor Authentication (2FA)
Yes
