Average Ratings 3 Ratings

Total
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support

Average Ratings 0 Ratings

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Description

IT Retail is the best point-of-sale software for grocery stores, serving thousands of grocers over 26+ years! Vision IT Retail is committed in providing simple, effective technology solutions that increase the profitability of grocery retailers Our Values Customers and partners hear the truth. We are honest and straightforward. We all have problems. However, we can admit that we were wrong and will resolve it. We are a group of people who enjoy working together towards a common goal: to create awesome software that solves the problems of grocers and helps them be more profitable. We delight our customers by providing the best product and services available to grocers. While there may be more features, we are the best when it comes to customer satisfaction. Innovation is a part of our company's fabric. We do this by being a perpetual learner.

Description

Customers dread waiting in line. Research indicates that long waits at the checkout significantly contribute to dissatisfaction among shoppers in retail environments. On the flip side, having minimal wait times—and the anticipation of such—plays a crucial role in fostering customer loyalty and increasing spending. Effective queue management focuses on optimizing the roles of checkout and customer service personnel to enhance both customer satisfaction and business profitability. As competition from online shopping continues to grow, it becomes increasingly essential for physical grocery stores to provide an exceptional in-store experience. Our extensive experience with queue management systems across countless supermarkets globally has demonstrated that minimizing checkout wait times can yield numerous additional benefits for businesses. When shoppers feel assured of a swift and effortless service, they are not only more likely to visit a store initially but are also inclined to spend more time exploring various products. In turn, this boosts overall customer engagement and enhances the likelihood of repeat visits.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Aloha Essentials by NCR Voyix Yes 
AppCard Yes 
BarTender Yes 
Blackhawk Network Yes 
Citcon Yes 
Cohesion No 
ICONICS' Intelligent Building Software (IBSS) No 
IRI Yes 
Inmar Intelligence Retail Cloud Yes 
Instacart Yes 
LocalExpress Yes 
Mercato Yes 
QuickBooks Online Yes 
Remote Eyes Yes 
RetailMetrix Yes 
Revionics Yes 
SAP Business One Yes 
ShopHero Yes 
Synergy eCase No 
stor.ai Yes 

Integrations

Aloha Essentials by NCR Voyix No 
AppCard No 
BarTender No 
Blackhawk Network No 
Citcon No 
Cohesion Yes 
ICONICS' Intelligent Building Software (IBSS) Yes 
IRI No 
Inmar Intelligence Retail Cloud No 
Instacart No 
LocalExpress No 
Mercato No 
QuickBooks Online No 
Remote Eyes No 
RetailMetrix No 
Revionics No 
SAP Business One No 
ShopHero No 
Synergy eCase Yes 
stor.ai No 

Pricing Details

Get a quote today!
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

IT Retail

Founded

1993

Country

United States

Website

www.itretail.com

Vendor Details

Company Name

IRISYS

Founded

1996

Country

United Kingdom

Website

www.irisys.net/queue-management

Product Features

Convenience Store

Deli / Restaurant Management Yes 
Employee Management Yes 
Fuel Management Yes 
Fuel POS No 
Grocery POS Yes 
Inventory Management Yes 
Lottery Management No 
Loyalty Program Yes 
Multi-Store Yes 
Price Book Yes 
Retail Management No 
Single Store Yes 

Point of Sale

Barcode Scanning Yes 
Commission Management Yes 
Cryptocurrency Support No 
Customer Account Profiles Yes 
Discount Management Yes 
Electronic Signature Yes 
Gift Card Management Yes 
Loyalty Program Yes 
Multi-Location Yes 
Restaurant POS No 
Retail POS No 
Returns Management Yes 
eCommerce Integration Yes 

Product Features

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

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