Average Ratings 3 Ratings
Average Ratings 0 Ratings
Description
IT Retail is the best point-of-sale software for grocery stores, serving thousands of grocers over 26+ years!
Vision
IT Retail is committed in providing simple, effective technology solutions that increase the profitability of grocery retailers
Our Values
Customers and partners hear the truth. We are honest and straightforward. We all have problems. However, we can admit that we were wrong and will resolve it.
We are a group of people who enjoy working together towards a common goal: to create awesome software that solves the problems of grocers and helps them be more profitable.
We delight our customers by providing the best product and services available to grocers. While there may be more features, we are the best when it comes to customer satisfaction.
Innovation is a part of our company's fabric. We do this by being a perpetual learner.
Description
Customers dread waiting in line. Research indicates that long waits at the checkout significantly contribute to dissatisfaction among shoppers in retail environments. On the flip side, having minimal wait times—and the anticipation of such—plays a crucial role in fostering customer loyalty and increasing spending. Effective queue management focuses on optimizing the roles of checkout and customer service personnel to enhance both customer satisfaction and business profitability. As competition from online shopping continues to grow, it becomes increasingly essential for physical grocery stores to provide an exceptional in-store experience. Our extensive experience with queue management systems across countless supermarkets globally has demonstrated that minimizing checkout wait times can yield numerous additional benefits for businesses. When shoppers feel assured of a swift and effortless service, they are not only more likely to visit a store initially but are also inclined to spend more time exploring various products. In turn, this boosts overall customer engagement and enhances the likelihood of repeat visits.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Aloha Essentials by NCR Voyix
Yes
AppCard
Yes
BarTender
Yes
Blackhawk Network
Yes
Citcon
Yes
Cohesion
No
ICONICS' Intelligent Building Software (IBSS)
No
IRI
Yes
Inmar Intelligence Retail Cloud
Yes
Instacart
Yes
Integrations
Aloha Essentials by NCR Voyix
No
AppCard
No
BarTender
No
Blackhawk Network
No
Citcon
No
Cohesion
Yes
ICONICS' Intelligent Building Software (IBSS)
Yes
IRI
No
Inmar Intelligence Retail Cloud
No
Instacart
No
Pricing Details
Get a quote today!
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
IT Retail
Founded
1993
Country
United States
Website
www.itretail.com
Vendor Details
Company Name
IRISYS
Founded
1996
Country
United Kingdom
Website
www.irisys.net/queue-management
Product Features
Convenience Store
Deli / Restaurant Management
Yes
Employee Management
Yes
Fuel Management
Yes
Fuel POS
No
Grocery POS
Yes
Inventory Management
Yes
Lottery Management
No
Loyalty Program
Yes
Multi-Store
Yes
Price Book
Yes
Retail Management
No
Single Store
Yes
Point of Sale
Barcode Scanning
Yes
Commission Management
Yes
Cryptocurrency Support
No
Customer Account Profiles
Yes
Discount Management
Yes
Electronic Signature
Yes
Gift Card Management
Yes
Loyalty Program
Yes
Multi-Location
Yes
Restaurant POS
No
Retail POS
No
Returns Management
Yes
eCommerce Integration
Yes
Product Features
Queue Management
Appointment Scheduling
No
Calendar
No
Communication Tools
No
Contactless
No
Customer Surveys
No
Dashboard
No
For Banks
No
For Government
No
For Healthcare
No
For Restaurants
No
For Retail
No
SMS Marketing
No
Supports Multiple Counters
No
Virtual Queue
No