Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
IT-Automated serves as a comprehensive Windows-based administration dashboard tailored for IT teams overseeing Citrix, VDI, Active Directory, Remote Desktop Services, and Windows infrastructure. By consolidating vital operational functions into a single, organized workspace, it empowers administrators to efficiently track RDS license utilization, resolve Citrix VDA registration and session complications, oversee Active Directory groups, document their infrastructure, and manage application publishing. This dashboard streamlines repetitive administrative tasks, enhancing speed, consistency, and auditability for routine support and maintenance efforts. Ultimately, IT-Automated simplifies the management process, allowing IT professionals to focus on higher-level strategic initiatives.
Description
Desktop Central MSP provides remote Windows desktop administration and management for managed service providers. Desktop Central MSP is suitable for MSPs of any size. It allows MSPs to remotely manage and control their customers' devices (including desktops and servers) to perform maintenance or make changes. MSPs have the option to choose between two editions Desktop Central MSP software: the enterprise and free edition.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Axonius
No
Control D
No
HivePro Uni5
No
OctoXLabs
No
Quickwork
No
ScalePad Lifecycle Manager
No
ServiceNow
No
Zendesk
No
Integrations
Axonius
Yes
Control D
Yes
HivePro Uni5
Yes
OctoXLabs
Yes
Quickwork
Yes
ScalePad Lifecycle Manager
Yes
ServiceNow
Yes
Zendesk
Yes
Pricing Details
$12.99
Free Trial
Yes
Free Version
No
Pricing Details
$22.50 per year
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
IT-Automated
Country
South Africa
Website
it-automated.com
Vendor Details
Company Name
Zoho
Founded
1996
Country
United States
Website
www.manageengine.com/desktop-management-msp/
Product Features
IT Management
Capacity Monitoring
No
Compliance Management
No
Event Logs
No
Hardware Inventory
No
IT Budgeting
No
License Management
No
Patch Management
No
Remote Access
No
Scheduling
No
Software Inventory
No
User Activity Monitoring
No
Product Features
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
No
Help Desk
Yes
Issue Management
Yes
Live Chat
No
Patch Management
Yes
Privileged Access Management (PAM)
No
Project Management
Yes
Remote Access
Yes
Remote Systems Monitoring
No
Scheduling
No
RMM
Deployment Management
No
For MSPs
No
IT Asset Management
No
Mobile Access
No
Network Monitoring
No
Patch Management
No
Real-time Alerts
No
Remediation Management
No