Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Utilize our extensive expertise and comprehensive business libraries to save time and enhance efficiency. We manage the entirety of your company's assets and business operations seamlessly. Experience automated processing of all your business functions with absolutely no coding required, allowing for effortless implementation. The ISILOG-ISIWARE Group, a key contributor in the software publishing sector for IT service management, general services, and quality assurance, boasts a dedicated team of nearly 100 professionals located in Nantes and Paris. With a robust 25 years in the industry, the Group proudly serves over 950 clients and 83,000 users across France and Europe. Holding ISO 9001 and ISO 20000-1 certifications, ISILOG-ISIWARE is committed to meeting the quality standards expected by its clients and strives for continuous improvement in customer satisfaction. Their IWS and NORMEA solutions are offered in both SaaS and License formats and come with NF Software certification, highlighting the reliability and compliance of their services, ensuring businesses can operate with confidence. This dedication to quality and customer care positions the Group as a reliable partner in navigating the complexities of modern business operations.
Description
SoftExpert EQM stands out as an all-encompassing enterprise quality management software (EQMS) that aids organizations in obtaining and upholding ISO 9001 certification by automating and enhancing quality processes specifically designed for their unique products, operations, and business practices. This modular and adaptable platform integrates all essential quality initiatives, including process mapping and the management of documented information such as standard operating procedures, work instructions, and records, along with non-conformance reports, corrective and preventive actions, and quality indicators. Furthermore, the software efficiently oversees supplier relationships, addresses customer complaints, conducts quality audits, manages training and competencies, and evaluates quality risks and controls, as well as quality inspections and statistical process control, all of which contribute to a more agile and resilient quality management system. By streamlining these diverse functions, SoftExpert EQM empowers organizations to enhance their overall quality performance and compliance.
API Access
Has API
No
API Access
Has API
No
Integrations
SoftExpert Suite
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ISILOG GROUP
Founded
1992
Country
France
Website
www.isilog.com
Vendor Details
Company Name
SoftExpert
Founded
1995
Country
Brazil
Website
www.softexpert.com
Product Features
Facility Management
Asset Management
No
Commercial Properties
No
Equipment Management
No
Facility Scheduling
No
Incident Management
No
Inspection Management
No
Inventory Control
No
Maintenance Tracking
No
Preventive Maintenance
No
Residential Properties
No
Room Scheduling
No
Schools
No
Space Planning
No
Vendor Management
No
Visitor Management
No
Work Order Management
No
Product Features
Compliance
Archiving & Retention
Yes
Artificial Intelligence (AI)
No
Audit Management
Yes
Compliance Tracking
No
Controls Testing
Yes
Environmental Compliance
Yes
FDA Compliance
Yes
HIPAA Compliance
Yes
ISO Compliance
Yes
Incident Management
No
OSHA Compliance
Yes
Risk Management
Yes
Sarbanes-Oxley Compliance
Yes
Surveys & Feedback
No
Version Control
Yes
Workflow / Process Automation
No
Quality Management
Audit Management
Yes
Complaint Management
Yes
Compliance Management
Yes
Corrective and Preventive Actions (CAPA)
Yes
Defect Tracking
Yes
Document Control
Yes
Equipment Management
Yes
ISO Standards Management
Yes
Maintenance Management
Yes
Risk Management
Yes
Supplier Quality Control
Yes
Training Management
Yes