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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Insurance Systems Inc. (ISI), established in 1997 by Terry Neilson, emerged from the recognition of a pressing need for contemporary IT solutions that could transform the operations and interactions of insurers with their policyholders and stakeholders. Based on this insight, ISI initiated the development and deployment of tailored software solutions specifically for Property & Casualty insurers. As our organization expanded and the insurance landscape progressed, the technological requirements of insurers also advanced significantly. To stay competitive, insurers sought sophisticated graphical user interfaces (GUI) that allowed for the integration of new products and business modifications through configuration rather than extensive software coding. In 2010, we launched ISI Enterprise, a comprehensive, end-to-end solution designed to be flexible, configurable, and scalable to accommodate all P&C insurers. Since that initial launch, our dedicated team of business analysts, architects, and quality assurance professionals has been actively engaged in the continuous design and implementation of innovative features within its advanced architecture, ensuring that it adapts to the dynamic demands of the marketplace. This ongoing commitment to enhancement reflects our understanding that the insurance industry is always evolving and that our solutions must evolve alongside it.

Description

Enhance your claims and underwriting quality assurance review processes to achieve superior results. Quality assurance is essential for driving excellence. teamthink® offers a robust SaaS solution specifically designed for insurance audits in claims and underwriting, effectively eliminating the need for outdated spreadsheets, databases, and audit systems. This innovative QA software empowers quality assurance teams to conduct audit reviews with enhanced speed, higher volume, and improved accuracy. With its extensive measurement, analysis, and reporting tools, teamthink provides actionable insights that support QA teams, business managers, and overall organizational performance. Assess your performance and analyze outcomes in relation to your top practices, key performance indicators (KPIs), and compliance standards. Create tailored reviewer questionnaires and audit forms that align seamlessly with your unique quality assurance objectives. Utilize standard reports and dashboards to visualize results and swiftly grasp essential metrics. Boost productivity by implementing questionnaires that showcase only the relevant information based on the specifics of each case, ensuring a more efficient review process. Ultimately, teamthink® not only streamlines QA efforts but also fosters a culture of continuous improvement across the entire organization.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Insurance Systems

Founded

1997

Country

Canada

Website

www.insurancesystems.com

Vendor Details

Company Name

Athenium Analytics

Founded

1997

Country

United States

Website

www.athenium.com/products/teamthink/

Product Features

Insurance Agency Management

Claims Management Yes 
Commission Management Yes 
Contact Management Yes 
Document Management Yes 
Insurance Rating Yes 
Life & Health Yes 
Policy Management Yes 
Property & Casualty Yes 
Quote Management Yes 

Insurance Claims Management

CRM No 
Claims tracking No 
Customer portal No 
Document management No 
EDI data exchange integrations No 
Electronic claims No 
Fraud management No 
Reporting No 

Insurance Policy

Cancellation Tracking Yes 
Claims Tracking Yes 
Policy Generation Yes 
Policy Issuance Yes 
Policy Processing Yes 
Quotes / Estimates Yes 
Rating Engine Yes 
Reinstatement Tracking Yes 
Reinsurance Administration Yes 
Renewal Management Yes 
Underwriting Management Yes 

Insurance Underwriting and Rating

Broker / Agent Portal Yes 
Carrier Upload Yes 
Commercial Lines Yes 
Comparative Insurance Rating Yes 
Customer Portal Yes 
For Casualty Insurance Yes 
For Health / Medical Insurance No 
For Life Insurance No 
For Personal Insurance Yes 
Multi-State Yes 
Multiple Line Rating Yes 

Product Features

Insurance Agency Management

Claims Management No 
Commission Management No 
Contact Management No 
Document Management No 
Insurance Rating No 
Life & Health No 
Policy Management No 
Property & Casualty No 
Quote Management No 

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