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support

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Description

Insurance Systems Inc. (ISI), established in 1997 by Terry Neilson, emerged from the recognition of a pressing need for contemporary IT solutions that could transform the operations and interactions of insurers with their policyholders and stakeholders. Based on this insight, ISI initiated the development and deployment of tailored software solutions specifically for Property & Casualty insurers. As our organization expanded and the insurance landscape progressed, the technological requirements of insurers also advanced significantly. To stay competitive, insurers sought sophisticated graphical user interfaces (GUI) that allowed for the integration of new products and business modifications through configuration rather than extensive software coding. In 2010, we launched ISI Enterprise, a comprehensive, end-to-end solution designed to be flexible, configurable, and scalable to accommodate all P&C insurers. Since that initial launch, our dedicated team of business analysts, architects, and quality assurance professionals has been actively engaged in the continuous design and implementation of innovative features within its advanced architecture, ensuring that it adapts to the dynamic demands of the marketplace. This ongoing commitment to enhancement reflects our understanding that the insurance industry is always evolving and that our solutions must evolve alongside it.

Description

Our cloud-based offerings encompass a diverse range of standalone, subscription, and As-a-Service products, featuring top-tier policy management, billing, claims processing, rating, product configuration, business intelligence, and advanced analytics. OneShield's solutions cater to all sectors and are meticulously crafted for mid to large-sized property and casualty insurers, as well as specialty markets, providing essential technology for policy, billing, claims, rating, and business analytics. Tailored specifically for the property and casualty insurance industry, this enterprise-grade solution prepares your organization for upcoming challenges and opportunities. It has been designed to fulfill the particular requirements of niche financial service sectors, such as Managing General Agents (MGAs), Third Party Administrators (TPAs), regional insurers, workers’ compensation, and risk pools. In this rapidly evolving landscape, the millennial generation stands out, as their unique purchasing behaviors and interactions with companies prompt insurers to rethink their strategies and embrace transformation. Understanding the impact of millennials on the insurance sector is crucial for driving innovation and staying competitive.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

UrbanStat No 

Integrations

UrbanStat Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Insurance Systems

Founded

1997

Country

Canada

Website

www.insurancesystems.com

Vendor Details

Company Name

OneShield

Website

www.oneshield.com

Product Features

Insurance Agency Management

Claims Management Yes 
Commission Management Yes 
Contact Management Yes 
Document Management Yes 
Insurance Rating Yes 
Life & Health Yes 
Policy Management Yes 
Property & Casualty Yes 
Quote Management Yes 

Insurance Claims Management

CRM No 
Claims tracking No 
Customer portal No 
Document management No 
EDI data exchange integrations No 
Electronic claims No 
Fraud management No 
Reporting No 

Insurance Policy

Cancellation Tracking Yes 
Claims Tracking Yes 
Policy Generation Yes 
Policy Issuance Yes 
Policy Processing Yes 
Quotes / Estimates Yes 
Rating Engine Yes 
Reinstatement Tracking Yes 
Reinsurance Administration Yes 
Renewal Management Yes 
Underwriting Management Yes 

Insurance Underwriting and Rating

Broker / Agent Portal Yes 
Carrier Upload Yes 
Commercial Lines Yes 
Comparative Insurance Rating Yes 
Customer Portal Yes 
For Casualty Insurance Yes 
For Health / Medical Insurance No 
For Life Insurance No 
For Personal Insurance Yes 
Multi-State Yes 
Multiple Line Rating Yes 

Product Features

Insurance Policy

Cancellation Tracking No 
Claims Tracking No 
Policy Generation Yes 
Policy Issuance Yes 
Policy Processing Yes 
Quotes / Estimates No 
Rating Engine Yes 
Reinstatement Tracking No 
Reinsurance Administration Yes 
Renewal Management No 
Underwriting Management Yes 

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