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Description
The platform was designed to seamlessly integrate online booking functionalities with the travel agency's existing website. It supports the booking and purchasing of airline tickets from both traditional and budget airlines, along with hotel reservations, train tickets, and car rentals. This tool is ideal for travel agencies that are currently operating online or those looking to establish an online presence. Through partnerships with a variety of aviation suppliers, including GDS systems like Amadeus, Galileo, and Worldspan, as well as hotel networks such as HotelsPro, TripNet, and Merigo, we deliver a comprehensive booking solution. Additionally, the platform accommodates reservations made through the agency's own contracts or those arranged by TravelTECH via the IRS system. Notably, the IRS online booking tool can be easily customized for integration with the agent's website, allowing adjustments in color, layout, and even more sophisticated functional enhancements to suit specific needs. This flexibility ensures that agencies can provide a personalized experience to their clients, further enhancing their service offerings.
Description
Online booking platforms are increasingly dominating the travel industry, drawing customers away from traditional travel agencies. This trend is largely fueled by the surge in internet users who prefer the convenience of self-service online booking options. To remain competitive against these platforms, travel agencies must leverage the quality of their customer service as their main differentiator. For smaller and medium-sized travel agencies, enhancing operational efficiency is a crucial challenge they must address. Striking the right balance between cost reduction and maintaining high service standards is vital. In today's ever-evolving landscape, travel agencies must adeptly manage their business size in response to economic fluctuations. With over two decades of experience in travel technology and innovative solutions, Merkur’s Travel Office 9.0 has been specifically crafted to support the needs of small and medium-sized travel agencies, empowering them to thrive in a competitive market. This specialized software not only streamlines operations but also enhances the customer experience, ensuring agencies can maintain their edge despite the rise of online competitors.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$50 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
TravelTECH
Founded
2006
Country
Poland
Website
traveltech.pl/en/
Vendor Details
Company Name
Merkur Systems
Country
Germany
Website
www.merkursoft.de
Product Features
Travel Agency
Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations
Product Features
Travel Agency
Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations