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Average Ratings 0 Ratings

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features
design
support

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Description

IRIS provides hotels with the tools to connect with their guests in a personalized manner. Through the IRIS Guest platform, hotels can consolidate various features and integrations into a single, user-friendly solution that caters to guests. All that guests need is a smart device and internet access to enjoy a wide range of services. By integrating IRIS Guest Web into an existing hotel application, hotels can utilize all available features and functions with minimal development effort. This setup is particularly advantageous for hotel chains, as it enables guests to explore multiple properties through one application. To facilitate mobile check-in and mobile key functionalities, the use of IRIS Guest Mobile is essential. Each device is assigned to a specific room, ensuring that when guests check in, their device automatically adjusts to their preferred language, offering a warm welcome upon arrival. The IRIS Guest products are designed on the robust IRIS Guest API, which is also accessible to partners and customers to create tailored guest experiences. Additionally, you can take advantage of our APIs to develop your own unique solutions that further enhance the guest experience. Such flexibility allows for innovation and customization in service delivery, meeting various guest needs effectively.

Description

Address staff shortages by enabling guests to utilize their own smartphones for check-in, giving them more freedom to explore and enjoy hotel facilities. Enhance guest safety and reduce operational expenses with Zaplox’s bespoke branded app, which features contactless check-in/checkout, mobile key access, and mobile payment options. By collaborating effectively with various hotel systems vendors, Zaplox ensures seamless integration with top property management systems, BLE locks, payment solutions, and other hotel technologies. This partnership allows your hotel to achieve both cost savings and a more efficient deployment process. Whether you manage a city hotel, resort, or casino, Zaplox offers a tailored solution that fits your needs. Our contactless solutions, including mobile check-in and keys, are designed to scale, making them perfect for both large hotel chains and independent establishments. Guests can skip the lines at the front desk and easily check in and print their key cards using the Zaplox self-service kiosk, available around the clock, ensuring a hassle-free experience. This innovative approach not only enhances guest satisfaction but also optimizes hotel operations by streamlining the check-in process.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Oracle Hospitality Reporting and Analytics Yes 
Adyen No 
Agilysys Lodging Management System Yes 
Apple Pay Yes 
FreedomPay Yes 
Google Pay Yes 
Infor CRM Yes 
Knowcross Yes 
Lightspeed Retail Yes 
Maestro PMS No 
Oracle Cloud Infrastructure Yes 
Shift4 No 
Stripe Yes 

Integrations

Oracle Hospitality Reporting and Analytics Yes 
Adyen Yes 
Agilysys Lodging Management System No 
Apple Pay No 
FreedomPay No 
Google Pay No 
Infor CRM No 
Knowcross No 
Lightspeed Retail No 
Maestro PMS Yes 
Oracle Cloud Infrastructure No 
Shift4 Yes 
Stripe No 

Pricing Details

$120 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

IRIS

Founded

2006

Country

United Kingdom

Website

www.iris.net/guest-apps

Vendor Details

Company Name

Zaplox

Founded

2010

Country

Sweden

Website

zaplox.com

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