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features
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support

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Description

IRIS provides hotels with the tools to connect with their guests in a personalized manner. Through the IRIS Guest platform, hotels can consolidate various features and integrations into a single, user-friendly solution that caters to guests. All that guests need is a smart device and internet access to enjoy a wide range of services. By integrating IRIS Guest Web into an existing hotel application, hotels can utilize all available features and functions with minimal development effort. This setup is particularly advantageous for hotel chains, as it enables guests to explore multiple properties through one application. To facilitate mobile check-in and mobile key functionalities, the use of IRIS Guest Mobile is essential. Each device is assigned to a specific room, ensuring that when guests check in, their device automatically adjusts to their preferred language, offering a warm welcome upon arrival. The IRIS Guest products are designed on the robust IRIS Guest API, which is also accessible to partners and customers to create tailored guest experiences. Additionally, you can take advantage of our APIs to develop your own unique solutions that further enhance the guest experience. Such flexibility allows for innovation and customization in service delivery, meeting various guest needs effectively.

Description

Experience a seamless guest journey with our innovative contactless solution. MyStay is designed to elevate your services and boost your revenue for both hotels and travelers alike. We are honored that the MyStay Free Contactless Kit has been recognized by the United Nations World Tourism Organization (UNWTO), with support from the World Health Organization (WHO), as the most comprehensive global solution to address the effects of COVID-19 on the tourism industry. Welcome your guests with a heartfelt greeting and provide them with enticing offers, such as hotel transfers, even before their arrival. Direct guests to an interactive page featuring a smart catalog of your services and essential information they may require. Ensure that guests can easily locate what they need and place orders with just a click from their mobile devices or computers. Minimize reception waiting times by facilitating a straightforward online check-in process. Enable guests to complete necessary forms in advance, ensuring their comfort. Additionally, showcase nearby attractions with a customizable mobile-friendly map, enhancing their overall experience. By implementing these features, you not only enrich your guests' stay but also foster loyalty and encourage repeat visits.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

4SUITES No 
Agilysys Lodging Management System Yes 
Amadeus Central Reservations System (CRS) No 
Apple Pay Yes 
FreedomPay Yes 
Google Pay Yes 
GuestCentrix No 
Infor CRM Yes 
Innkey PMS No 
LYNX No 
Optima No 
Oracle Hospitality Reporting and Analytics Yes 
Preno No 
Rezlynx No 
ShalomCloud No 
SiteMinder No 
Storable Newbook No 
Winhotel No 
apaleo No 
hoteliga No 

Integrations

4SUITES Yes 
Agilysys Lodging Management System No 
Amadeus Central Reservations System (CRS) Yes 
Apple Pay No 
FreedomPay No 
Google Pay No 
GuestCentrix Yes 
Infor CRM No 
Innkey PMS Yes 
LYNX Yes 
Optima Yes 
Oracle Hospitality Reporting and Analytics No 
Preno Yes 
Rezlynx Yes 
ShalomCloud Yes 
SiteMinder Yes 
Storable Newbook Yes 
Winhotel Yes 
apaleo Yes 
hoteliga Yes 

Pricing Details

$120 per month
Free Trial No 
Free Version No 

Pricing Details

€0,25 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

IRIS

Founded

2006

Country

United Kingdom

Website

www.iris.net/guest-apps

Vendor Details

Company Name

MyStay

Founded

2016

Country

Czech Republic

Website

www.gomystay.com

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