Compare IRI Data Protector Suite vs. Pega Co-Browse in 2026

Pega Co-Browse

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Description

Renowned startpoint security software products in the IRI Data Protector suite and IRI Voracity data management platform will: classify, find, and mask personally identifiable information (PII) and other "data at risk" in almost every enterprise data source and sillo today, on-premise or in the cloud. Each IRI data masking tool in the suite -- FieldShield, DarkShield or CellShield EE -- can help you comply (and prove compliance) with the CCPA, CIPSEA, FERPA, HIPAA/HITECH, PCI DSS, and SOC2 in the US, and international data privacy laws like the GDPR, KVKK, LGPD, LOPD, PDPA, PIPEDA and POPI. Co-located and compatible IRI tooling in Voracity, including IRI RowGen, can also synthesize test data from scratch, and produce referentially correct (and optionally masked) database subsets. IRI and its authorized partners around the world can help you implement fit-for-purpose compliance and breach mitigation solutions using these technologies if you need help.

Description

There’s no need for downloads, installations, or plug-ins; simply add a line of Javascript to your website, and customers can share their browsing experience with just one click. Pega Co-Browse allows you to easily highlight and direct customers to the information they require, ensuring a seamless interaction. You can request permission from the customer to control their page and provide guidance, or utilize highlighting features and visual indicators, such as arrows, to steer them effectively. Furthermore, Pega Co-Browse enables you to designate sensitive information that should be obscured using HTML elements or form fields, ensuring that all masked data remains within the customer's browser and is invisible to the representative. This solution offers a no-code approach to concealing or hiding text fields and images, allowing businesses to control what information agents can see. Moreover, Pega Co-Browse can be integrated with Pega Chat or any other chat platform, enhancing the overall customer service experience. Additionally, you have the option to incorporate chat functionalities directly within your Pega Customer Service application for greater efficiency.