Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
"INSTANTInsight" is a native app for tablets that allows restaurants, hotels, fitness centers, retail shops, etc. to measure customer satisfaction using touch screen tablets. These tablets are displayed at service counters, lobby areas and offices, as well as in entrance halls. The app can be downloaded for free on the Google Play™, and provides access to our "ONE-click On-Site Survey System". Your customers can instantly share their feelings about your products and service by tapping stars or smiling faces on a tablet screen. Two languages simultaneously displayed the survey.
Description
Enhance the experience in your lobby or waiting area by offering top-notch news, sports, music, and lifestyle programming that captivates both customers and clients. By delivering the sports and entertainment that people truly enjoy, you can elevate the overall experience for your patrons. Foster a calming, inspiring, or energizing environment for both clients and employees through uninterrupted, commercial-free background music. Every business stands to gain customer satisfaction and a competitive advantage by incorporating high-quality HDTV in their waiting areas. Additionally, cable and streaming TV services from Sparklight Business can effectively keep employees engaged, informed, and entertained during their breaks, promoting a more vibrant workplace culture. This holistic approach not only improves client interactions but also boosts employee morale, creating a win-win scenario for everyone involved.
API Access
Has API
No
API Access
Has API
No
Integrations
Android TV
No
Apple tvOS
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Pulse Solution
Founded
2014
Country
Switzerland
Website
www.pulse-solution.com/Home/Products
Vendor Details
Company Name
Sparklight Enterprise
Founded
1986
Country
United States
Website
business.sparklight.com/small-business/video
Product Features
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
No
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
No
Trend Analysis
Yes