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features
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support

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Description

INNOCHAT is a chatbot platform designed for websites that fully complies with GDPR regulations, enabling businesses to implement smart assistants tailored to their unique content. This versatile platform accommodates various LLM providers such as OpenAI, Claude, Gemini, and DeepSeek, ensuring seamless integration with existing websites. Notable features include: - Hosting that adheres to GDPR standards - Support for multiple LLMs - A widget for website chatbots - Training capabilities for custom knowledge bases - Robust security measures for data management - Simple integration processes - Applications in customer support, internal knowledge management, and automation tasks With INNOCHAT, businesses can enhance user engagement while maintaining compliance and data security.

Description

IllumiChat is a customer service platform powered by AI, designed to provide businesses with prompt and precise responses at any time by integrating effortlessly with their current AI services, knowledge bases, and operational tools. This innovative system is compatible with top LLMs such as OpenAI’s GPT, Anthropic’s Claude, and Google Gemini, while also connecting to knowledge storage solutions like OneDrive, Google Drive, Dropbox, and Box, in addition to live data from platforms like HubSpot, Jira, Confluence, and Notion. It can be deployed through various channels including a customizable chat widget, iFrame, Slack, or a dedicated workspace, and it accommodates multilingual interactions in over 95 languages, all while maintaining enterprise-level security standards, including bank-grade encryption and compliance with GDPR, SOC2, and HIPAA regulations. Among its notable features are a smart-learning AI that evolves based on user feedback, round-the-clock accessibility to eliminate any delays, and a comprehensive analytics module that tracks agent performance, resolution rates, and usage patterns. This holistic approach not only enhances user experience but also empowers businesses to optimize their customer service strategies efficiently.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Slack Yes 
Box No 
Bubble Yes 
ChatGPT No 
Claude No 
Confluence No 
Dropbox No 
Facebook Yes 
Google Drive No 
HubSpot CRM No 
Instagram Yes 
Intercom No 
Jira No 
Microsoft OneDrive No 
Notion No 
OpenAI No 
Salesforce No 
Webflow Yes 
WhatsApp Yes 
WordPress Yes 

Integrations

Slack Yes 
Box Yes 
Bubble No 
ChatGPT Yes 
Claude Yes 
Confluence Yes 
Dropbox Yes 
Facebook No 
Google Drive Yes 
HubSpot CRM Yes 
Instagram No 
Intercom Yes 
Jira Yes 
Microsoft OneDrive Yes 
Notion Yes 
OpenAI Yes 
Salesforce Yes 
Webflow No 
WhatsApp No 
WordPress No 

Pricing Details

$69/month
Free Trial Yes 
Free Version No 

Pricing Details

$49 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

INNOQ Research GmbH

Founded

2025

Country

Switzerland

Website

www.innochat.ch/en-gb

Vendor Details

Company Name

IllumiChat

Founded

2025

Country

United States

Website

illumichat.com

Product Features

Chatbot

Call to Action Yes 
Context and Coherence Yes 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing Yes 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration Yes 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

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