Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Over 850+ training videos are included in the Infinit-I Workforce Solutions catalogue. Each video focuses on a specific topic and takes approximately 8 minutes to complete. These videos harness the inherent ability of each driver to improve their performance on the field. You reap the rewards. Management can see who has taken the training and can quickly measure individual or group comprehension levels. A dedicated client success representative is available to assist you in ensuring your success. They can answer all technical questions from drivers and create customized reporting that makes it easy to assign and analyze training. Infinit-I Workforce Solutions provides the ultimate training, communication and record-keeping tool for transportation-based businesses.
Description
Analyzing customer phone calls is crucial for increasing revenue and minimizing expenses. Infinity equips businesses with the tools to enhance sales, refine operational workflows, and make the most of their marketing budgets. As a cloud-based call intelligence solution, Infinity serves as a key component of the technology ecosystem for marketing, sales, and contact center operations. The platform's advanced call tracking capabilities are essential in gauging the genuine sentiment expressed during customer interactions. By grasping the underlying context and emotions of these calls, you can significantly elevate the results of your customer engagement efforts. Infinity meticulously connects user journeys, granting comprehensive insights into the factors that drive awareness, engagement, and conversion, thus optimizing your marketing investments and allowing you to concentrate on what is most important. Furthermore, it provides profound data insights that facilitate smarter sales strategies, empowering businesses to stay ahead of the game by understanding the context of conversations, which ultimately leads to faster and more substantial deal closures. By leveraging these insights, organizations can create more meaningful connections with their customers, fostering long-term loyalty and satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
DriverReach
Yes
Google Analytics
No
Optimizely One
No
Quantcast
No
QuanticMind
No
Salesforce
No
Upaknee
No
Webtrends
No
Integrations
DriverReach
No
Google Analytics
Yes
Optimizely One
Yes
Quantcast
Yes
QuanticMind
Yes
Salesforce
Yes
Upaknee
Yes
Webtrends
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$100.00/month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
INFINIT-I
Founded
1999
Country
United States
Website
infinitiworkforce.com
Vendor Details
Company Name
Infinity Tracking
Founded
2010
Country
United Kingdom
Website
www.infinity.co
Product Features
Workforce Management
Budgeting & Forecasting
No
Contractor Management
No
Employee Lifecycle Management
No
Labor Projection
No
Performance Appraisal
No
Recruiting Management
No
Scheduling
No
Skills Tracking
No
Time & Attendance
No
Variable Workforce
No
Product Features
Call Tracking
CRM
Yes
Call Log
No
Call Recording
Yes
Call Routing
Yes
Caller Identification
Yes
Campaign Management
Yes
Conversion Tracking
Yes
IVR / Voice Recognition
Yes
Keyword Tracking
Yes
Conversation Intelligence
AI Insights
No
Account Health Alerts
No
Call Analytics
No
Call Recording
No
Call Recording Cloud Storage
No
Call Snippets
No
Call Transcription
No
Call/Meeting Sharing
No
Sales Coaching
No
Topic Tags
No
Topic-Based Analytics
No
Video Conferencing Analytics
No
Win/Loss Analysis
No
Revenue Intelligence
Actionable Insights
No
Alerts / Notifications
No
CRM Interactions
No
Call Scoring
No
Conversation Intelligence
No
Dashboard
No
Email/Message Interactions
No
Market Intelligence
No
Phone Call Interactions
No
Pipeline Visibility
No
Sales Coaching
No
Video Call Interactions
No