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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Confident Control. INControl is the tool that you need to simplify the complex tasks of your workflow. It can be done in one screen with one graph. To ensure efficiency in your workflow, you need to have oversight and control. Tracer's Workflow Solution, INControl, ensures every link in any job workflow process feels completely under control and has the confidence to succeed. Control is the key to efficiency, according to Tracer. Management must have easy access to and control over all jobs, at any stage of the process. Staff should also be able to manage the job. INControl allows for the management of all stages and provides complete control over all processes. Management can quickly access and analyze the job's duration and determine which stages are most productive and which ones are behind schedule. You can also set up notifications to notify everyone when an important job is in danger.

Description

Serviere simplifies the process of service requests by improving communication and streamlining the process. Engineers and managers can collect, analyze and respond in real-time. Customers can track the status of their complaints. Comprehensive solution for efficient service administration.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Threadkore Yes 

Integrations

Threadkore No 

Pricing Details

$75 per user per month
Free Trial No 
Free Version No 

Pricing Details

$0
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Tracer Workflow

Founded

2015

Country

South Africa

Website

www.incontrol4pl.co.za

Vendor Details

Company Name

Impiger Technologies

Founded

2004

Country

United States

Website

www.impigertech.com

Product Features

Asset Tracking

Activity Tracking No 
Audit Trails No 
Barcoding / RFID No 
Checkout / Check-In No 
Depreciation Tracking No 
Disposal Tracking No 
Inventory Management No 
Location Tracking No 
QR Codes No 
Reservations No 
Service History No 

Logistics

3PL Yes 
Barcoding / RFID No 
CRM Yes 
Container Tracking No 
Cross Docking No 
Fleet Management Yes 
Inventory Management Yes 
Order Management Yes 
Purchasing No 
Scheduling No 
Shipping Management No 
Transportation Management Yes 

Supply Chain Management

Demand Planning No 
Electronic Data Interchange No 
Import / Export Management No 
Inventory Management No 
Order Fulfillment No 
Order Management No 
Sales & Operations Planning No 
Shipping Management No 
Supplier Management No 
Transportation Management No 
Warehouse Management No 

Transportation Management

Billing & Invoicing No 
Carrier Management Yes 
Customer Management Yes 
Dispatch Management Yes 
Driver Management Yes 
Fleet / Equipment Management Yes 
Load Management No 
Order Management Yes 
Quotes / Estimates No 
Routing Yes 
Scheduling Yes 
Shipment Management Yes 

Trucking

Billing & Invoicing No 
Customer Database No 
Dispatch Management Yes 
Driver Management Yes 
Driver Settlements Yes 
Fuel Card Management No 
Fuel Management No 
Load Optimization No 
Maintenance Management Yes 
Mileage Tracking Yes 
Quote Management No 
Quotes/Estimates Yes 
Recruiting Management No 
Routing Yes 
Scheduling Yes 
Trip Logs Yes 
Vehicle Management Yes 
Vehicle Tracking No 

Product Features

Complaint Management

Case Management No 
Complaint Classification No 
Corrective Actions (CAPA) No 
Customer Complaint Tracking No 
Feedback Management No 
Forms Management No 
Issue Tracking No 
Quality Assurance Management No 
Routing No 
Self Service Portal No 
Social Media Monitoring No 
Survey Management No 

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