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Description
The IMS Utility Billing system stands out as the most adaptable and comprehensive billing solution available, catering to both private and public utility providers. Designed with user-friendliness in mind, it effectively serves smaller clients managing just a few hundred accounts while also possessing the robustness required to support larger entities with thousands of accounts. Its capacity for customer management is virtually limitless, making it a preferred choice for various utility companies. This billing system is capable of handling a diverse range of metered services, including but not limited to water, sewer, electricity, and gas, in addition to accommodating extra charges like pest control fees, late payments, and assessments. The program comes equipped with standard billing forms, which include both laser bill cards and letter statements, while allowing for the creation of customized bill formats for an extra fee. A recently introduced module enhances functionality by enabling the printing of POSTNET Bar Codes on letter laser statements, significantly reducing costs for substantial mail distributions. Furthermore, the IMS Utility Billing system seamlessly integrates with numerous handheld meter readers, enabling swift and efficient data entry for meter readings. Overall, this system combines flexibility and efficiency, making it an ideal choice for utility billing needs.
Description
Utility Management Solutions (UMS) provides an extensive range of utility billing and management services specifically designed for multi-family, mixed-use, and manufactured housing developments. With more than 15 years of expertise in the industry, UMS focuses on essential services such as resident billing, expense oversight, recovery of costs for vacant units, and submetering options related to water, gas, and electricity. Their billing services stand out with precise invoicing, a user-friendly portal for residents, and a well-informed customer support team based in Minnesota, which guarantees a pleasant and effective interaction for tenants. By integrating with widely-used property management software, UMS ensures a smooth transition for both property managers and residents during the onboarding process. Additionally, the company’s submetering solutions utilize completely wireless and remotely-read systems, allowing for accurate tracking of individual unit usage and encouraging tenants to be accountable for their consumption, ultimately fostering a culture of conservation within the community. This commitment to innovation not only enhances efficiency but also helps in maintaining sustainable living practices.
API Access
Has API
No
API Access
Has API
No
Integrations
AppFolio Property Manager
No
Entrata
No
RealPage
No
Rent Manager
No
Yardi EHR
No
Integrations
AppFolio Property Manager
Yes
Entrata
Yes
RealPage
Yes
Rent Manager
Yes
Yardi EHR
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Information Management Services
Country
United States
Website
www.ims-florida.com/imsub.php4
Vendor Details
Company Name
UMS
Country
United States
Website
umsbilling.com
Product Features
Utility Billing
ACH Payment Processing
No
Account Management
No
Billing & Invoicing
No
Cable
No
Collections Management
No
Customer Management
No
Electricity
Yes
Meter Management
No
Metered Billing
Yes
Move In / Move Out
No
Natural Gas
Yes
Non-Metered Billing
No
Online Payment Processing
No
Penalty / Cut-Off Processing
No
Rate Management
No
Service Call Management
No
Trash
No
Water
Yes
Work Order Management
Yes
