Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Compliance Manager is a SaaS platform designed to facilitate the oversight of various operational elements: Documents - Users can add, update, archive, and manage their Policies, Procedures, Forms, and Templates efficiently. Projects - The application streamlines project management and documentation, enabling team members to collaboratively share essential project details. Tasks - It allows for effective management of tasks, audits, nonconformities, corrective and preventive actions, complaints, and incidents. Alerts - The system includes email alert management to ensure timely completion of corrective and preventive actions. Incidents - Users can effectively manage incidents, conduct investigations, implement resolutions, and perform root cause analysis. Training - It offers tools for overseeing employee records, tracking training logs, and conducting appraisals. Suppliers - The platform assists in managing supplier records and evaluating their performance. Reports - Users can generate comprehensive reports on Audit Results, Root Cause Analysis, Training, and Supplier Performance, thus enhancing overall operational efficiency. With its robust features, Compliance Manager ultimately supports organizations in maintaining compliance and improving their overall performance.
Description
The isoTracker Complaints Management system is a cloud-based solution designed to efficiently record and handle customer complaints. This comprehensive tool empowers administrators to designate team members responsible for investigating and pinpointing the underlying causes of complaints. Additionally, isoTracker Complaints Management offers users the capability to analyze past complaints and uncover trends, facilitating the development of proactive measures to prevent future issues. By streamlining the complaints process, this solution enhances customer satisfaction and organizational responsiveness.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$50 per month
Free Trial
Yes
Free Version
No
Pricing Details
$17 USD/month/user
Pricing is based on number of users and modules. Discounts are available for multiple modules and periods greater than 1 month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Innovative Management Systems
Country
United Kingdom
Website
compliancemanager.ie/
Vendor Details
Company Name
isoTracker Solutions Ltd
Founded
2004
Country
United Kingdom
Website
www.isotracker.com
Product Features
Compliance
Archiving & Retention
Yes
Artificial Intelligence (AI)
No
Audit Management
Yes
Compliance Tracking
No
Controls Testing
No
Environmental Compliance
Yes
FDA Compliance
No
HIPAA Compliance
No
ISO Compliance
Yes
Incident Management
No
OSHA Compliance
Yes
Risk Management
Yes
Sarbanes-Oxley Compliance
No
Surveys & Feedback
No
Version Control
Yes
Workflow / Process Automation
No
Product Features
Complaint Management
Case Management
Yes
Complaint Classification
Yes
Corrective Actions (CAPA)
Yes
Customer Complaint Tracking
Yes
Feedback Management
Yes
Forms Management
No
Issue Tracking
Yes
Quality Assurance Management
Yes
Routing
Yes
Self Service Portal
No
Social Media Monitoring
No
Survey Management
No