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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Enhance the efficiency of your tenant service requests with IMPAK’s highly regarded online Tenant Portal. Seamlessly manage all communications between tenants and your team, ensuring a smooth flow of information. Leverage IMPAK to coordinate with all key stakeholders, allowing for quick and precise service delivery to residents. Motivate your staff to recognize issues within your properties and attach images to IMPAK work orders for clearer representations of concerns. With the IMPAK app readily accessible on their mobile devices, property managers and technicians can collaborate effectively to proactively address numerous challenges. IMPAK supports robust preventive maintenance approaches tailored to different property types and scenarios. With its sustainable, adaptable, and user-friendly setup, IMPAK streamlines operations by fully automating processes that empower your team to create personalized schedules, optimizing labor utilization. Effectively oversee tenant requests, preventive upkeep, and inspection work orders to maintain high standards of service. The comprehensive capabilities of IMPAK ensure that your property management operations run smoothly and efficiently, ultimately benefiting both staff and tenants alike.

Description

Tenant File serves as a comprehensive software platform tailored for property management, encompassing accounting, tenant and lease management, alongside building maintenance functionalities. Geared towards managers of various property types—including condominiums, residential units, commercial spaces, retail establishments, and self-storage facilities—Tenant File includes an array of tools such as a general ledger, accounts payable, transaction tracking, automatic posting capabilities, a reminder system, database upkeep, and support for multiple bank accounts, among other features. This multifaceted approach ensures that property managers can efficiently oversee their operations while maintaining accurate records and facilitating easier communication.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$269.95/one-time
New product purchass provides 2 months of free phone support
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Impak Solutions

Founded

2000

Country

United States

Website

www.impaksolutions.com

Vendor Details

Company Name

W G Software

Founded

1994

Country

United States

Website

www.tenantfile.com

Product Features

Building Maintenance

Asset Tracking No 
Commercial Properties No 
Customer Database No 
Dispatch Management No 
Inventory Management No 
Job Costing No 
Job Management No 
Maintenance Scheduling No 
Residential Properties No 
Routing No 
Scheduling No 
Work Order Management No 

Maintenance Management

Asset Tracking No 
Billing & Invoicing Yes 
Calibration Management Yes 
Dispatch Management Yes 
Inventory Control Yes 
Inventory Management Yes 
Key & Lock Management Yes 
Mobile Access Yes 
Planning Calendar Yes 
Predictive Maintenance Yes 
Preventive Maintenance Yes 
Purchasing Yes 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Product Features

Real Estate Property Management

Billing & Invoicing No 
Commercial Properties Yes 
Contact Management No 
Credit Check No 
Expense Management No 
Insurance Management No 
Landlord Database No 
Late Fee Calculation Yes 
Lease Management No 
Maintenance Management No 
Owner Portal No 
Payment Processing Yes 
Portfolio Management No 
Rent Tracking Yes 
Residential Properties Yes 
Tax Management No 
Tenant Database Yes 
Tenant Portal No 
Vacancy Tracking Yes 
Website Management No 

Rental Property Management

Credit Check No 
Expense Management No 
Online Payments Yes 
Owner Portal Yes 
Tax Management No 
Tenant Management Yes 
Tenant Portal No 
Tenant Screening No 
Vacancy Tracking Yes 
Website Management No 

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