Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance the efficiency of your tenant service requests with IMPAK’s highly regarded online Tenant Portal. Seamlessly manage all communications between tenants and your team, ensuring a smooth flow of information. Leverage IMPAK to coordinate with all key stakeholders, allowing for quick and precise service delivery to residents. Motivate your staff to recognize issues within your properties and attach images to IMPAK work orders for clearer representations of concerns. With the IMPAK app readily accessible on their mobile devices, property managers and technicians can collaborate effectively to proactively address numerous challenges. IMPAK supports robust preventive maintenance approaches tailored to different property types and scenarios. With its sustainable, adaptable, and user-friendly setup, IMPAK streamlines operations by fully automating processes that empower your team to create personalized schedules, optimizing labor utilization. Effectively oversee tenant requests, preventive upkeep, and inspection work orders to maintain high standards of service. The comprehensive capabilities of IMPAK ensure that your property management operations run smoothly and efficiently, ultimately benefiting both staff and tenants alike.
Description
RIOO serves as an all-in-one property management platform designed for teams overseeing a variety of portfolios, including residential, commercial, and mixed-use properties. By consolidating leasing, maintenance, and billing into a single system, it eliminates the need for multiple tools, providing property teams with a seamless operational cycle and a specialized tenant app that streamlines requests, updates, and payment processes outside of email.
With RIOO, users can efficiently manage tenants and leases, handle renewals, and coordinate move-ins and move-outs; they can also create, assign, and monitor maintenance work orders from start to finish. The platform automates invoicing for rent and ensures accurate collection tracking, while allowing users to schedule and document inspections for move-in, move-out, and routine checks. Additionally, it organizes essential documents such as leases, contracts, and compliance materials, and provides real-time reporting through dashboards that cover every building, floor, and unit. The tenant app fosters direct communication, enabling tenants to submit requests and remain engaged with property management.
Supporting over 180,000 units and processing more than $160 million in rent, RIOO operates across various countries including the US, Canada, UAE, Singapore, and Australia, demonstrating its capability to cater to diverse property management needs on a global scale.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
NetSuite
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Impak Solutions
Founded
2000
Country
United States
Website
www.impaksolutions.com
Vendor Details
Company Name
RIOO
Founded
2024
Country
United States
Website
riooapp.com
Product Features
Building Maintenance
Asset Tracking
No
Commercial Properties
No
Customer Database
No
Dispatch Management
No
Inventory Management
No
Job Costing
No
Job Management
No
Maintenance Scheduling
No
Residential Properties
No
Routing
No
Scheduling
No
Work Order Management
No
Maintenance Management
Asset Tracking
No
Billing & Invoicing
Yes
Calibration Management
Yes
Dispatch Management
Yes
Inventory Control
Yes
Inventory Management
Yes
Key & Lock Management
Yes
Mobile Access
Yes
Planning Calendar
Yes
Predictive Maintenance
Yes
Preventive Maintenance
Yes
Purchasing
Yes
Scheduling
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Product Features
Real Estate Property Management
Billing & Invoicing
No
Commercial Properties
No
Contact Management
No
Credit Check
No
Expense Management
No
Insurance Management
No
Landlord Database
No
Late Fee Calculation
No
Lease Management
No
Maintenance Management
No
Owner Portal
No
Payment Processing
No
Portfolio Management
No
Rent Tracking
No
Residential Properties
No
Tax Management
No
Tenant Database
No
Tenant Portal
No
Vacancy Tracking
No
Website Management
No