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Description
Enhance the efficiency of your tenant service requests with IMPAK’s highly regarded online Tenant Portal. Seamlessly manage all communications between tenants and your team, ensuring a smooth flow of information. Leverage IMPAK to coordinate with all key stakeholders, allowing for quick and precise service delivery to residents. Motivate your staff to recognize issues within your properties and attach images to IMPAK work orders for clearer representations of concerns. With the IMPAK app readily accessible on their mobile devices, property managers and technicians can collaborate effectively to proactively address numerous challenges. IMPAK supports robust preventive maintenance approaches tailored to different property types and scenarios. With its sustainable, adaptable, and user-friendly setup, IMPAK streamlines operations by fully automating processes that empower your team to create personalized schedules, optimizing labor utilization. Effectively oversee tenant requests, preventive upkeep, and inspection work orders to maintain high standards of service. The comprehensive capabilities of IMPAK ensure that your property management operations run smoothly and efficiently, ultimately benefiting both staff and tenants alike.
Description
When it comes to rent collection, tenant interactions, and banking, a staggering 92% of landlords lack awareness regarding the status of maintenance requests, a situation we aim to rectify. Our innovative property management software allows for the management of up to SIX TIMES the number of units with no extra effort required. It automates the creation, logging, and tracking of service requests, thereby reducing the need for phone calls and offering real-time updates. Furthermore, the software includes advanced communication tools, task management, and time tracking features, all enhanced with cutting-edge geo-fencing technology for efficient oversight of all staff. It also offers secure communication channels and repository tools to streamline tenant interactions. In addition, users gain access to real-time analytics covering all aspects of building management, such as rent rolls, stacking plans, payment statuses, service requests, and timesheets. The system promotes efficient management of the entire property through features like push notifications, newsfeeds, scheduling calendars, and a user-friendly property dashboard reminiscent of Apple's design philosophy. Ultimately, embracing this software can transform the way landlords operate, making property management smoother and far more effective.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Impak Solutions
Founded
2000
Country
United States
Website
www.impaksolutions.com
Vendor Details
Company Name
PropTech Apps
Founded
2015
Country
Canada
Website
propertyapps.com
Product Features
Building Maintenance
Asset Tracking
Commercial Properties
Customer Database
Dispatch Management
Inventory Management
Job Costing
Job Management
Maintenance Scheduling
Residential Properties
Routing
Scheduling
Work Order Management
Maintenance Management
Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Product Features
Real Estate Property Management
Billing & Invoicing
Commercial Properties
Contact Management
Credit Check
Expense Management
Insurance Management
Landlord Database
Late Fee Calculation
Lease Management
Maintenance Management
Owner Portal
Payment Processing
Portfolio Management
Rent Tracking
Residential Properties
Tax Management
Tenant Database
Tenant Portal
Vacancy Tracking
Website Management
