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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

IDS recognizes that your primary objective is selling vehicles rather than delving into technology. With this in mind, IDeal has been crafted to enable even a novice user to execute a car deal effortlessly, requiring minimal training. The foundations of IDeal are built on customer support and user-friendliness. When assistance is necessary, IDS can remotely access your computer, leveraging years of expertise to promptly address any issues. Since its launch, IDS has maintained a policy of not increasing fees for existing customers or charging for updates to the program. We are committed to valuing our customers and strive to deliver a software solution that offers great value. Furthermore, Innovative Dealer Services collaborates with cloud hosting experts to provide a cloud-based solution, which allows seamless access to IDeal from various locations. In addition, Innovative Dealer has partnered with laser form providers to enable the printing of documents on plain paper, ensuring convenience and efficiency for users. This comprehensive approach is designed to enhance your overall experience while maximizing your productivity in the automotive sales industry.

Description

With car buyers increasingly turning to online platforms, most customers are establishing their initial impressions of dealerships through digital channels rather than visiting physical showrooms. RAPID RTC provides an all-encompassing digital communication platform (including Lead Manager, Live Dealer, Chat, Text, and Social) that consolidates various consumer-initiated digital interactions, seamlessly linking these online shoppers to sales advisors in real-time and ensuring an exceptional omni-channel customer experience throughout their online purchasing journey. Our solutions are designed with user-friendliness in mind, requiring no downloads, specialized software, or hardware, making them compatible across all devices and platforms. Although our technology is tailored to deliver value to our clients, we prioritize the needs of our clients' customers, which sets us apart in today’s competitive market. Our dedicated support teams are available to address your needs, including Dealer Care, Training, and a 24/7/365 Concierge Team, ensuring that assistance is always just a call away. This commitment to service excellence reflects our understanding that a positive customer experience is essential for success.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AutoJini Yes 
Dealertrack DMS Yes 
Joyride Yes 
RouteOne Yes 
T:MEBLOCKR Yes 
VINquery.com Yes 

Integrations

AutoJini No 
Dealertrack DMS No 
Joyride No 
RouteOne No 
T:MEBLOCKR No 
VINquery.com No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Innovative Dealer Services

Country

United States

Website

www.innovativedealer.website/

Vendor Details

Company Name

RAPID RTC

Founded

1996

Country

Canada

Website

rapidrtc.com

Product Features

Auto Dealer

Accounting Yes 
Buy-Here-Pay-Here No 
Collections Management No 
Contact Database Yes 
Customer Database Yes 
Document Management Yes 
F&I Management Yes 
Financing Management No 
Form Printing No 
Inventory Management Yes 
Lease Management No 
New Car Dealer Yes 
New Car Lot No 
Online Inventory No 
Parts Management No 
Sales Management No 
Service Department Yes 
Used Car Lot Yes 
Website Integration Yes 

Product Features

Auto Dealer

Accounting No 
Buy-Here-Pay-Here No 
Collections Management No 
Contact Database No 
Customer Database No 
Document Management No 
F&I Management No 
Financing Management No 
Form Printing No 
Inventory Management No 
Lease Management No 
New Car Dealer No 
New Car Lot No 
Online Inventory No 
Parts Management No 
Sales Management No 
Service Department No 
Used Car Lot No 
Website Integration No 

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