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support

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Description

IDS Next offers a comprehensive, cloud-native ERP solution tailored specifically for the hospitality sector, encompassing hotels, resorts, restaurants, wellness centers, banquet spaces, and various leisure facilities. This all-in-one platform integrates essential modules such as front office operations, point of sale systems, housekeeping management, central procurement, reservations, finance, mobile guest services, and membership management into a single, robust enterprise solution. It is designed for scalable implementations, enabling real-time data access, AI-enhanced workflows, and seamless integration between front and back-office functions. Prioritizing operational efficiency and improved guest satisfaction, IDS Next employs a mobile-first SaaS architecture, accommodates multi-property and multi-module setups, and collaborates with over 350 technology partners worldwide to provide cutting-edge hospitality solutions. Additionally, the platform features multilingual, round-the-clock technical support available across different time zones, thereby ensuring flexible deployment options to meet diverse operational needs. This commitment to innovation and customer service positions IDS Next as a leader in the hospitality technology landscape.

Description

Leverage non-room hospitality resources at every customer interaction point throughout both the reservation and on-site experience. Enhance guest spending opportunities across your entire integrated resort, which includes nightclubs, pools, spas, restaurants, and sportsbooks, by utilizing a comprehensive solution. Ensure seamless visibility across all resorts while catering to your guests at every hospitality moment through real-time, data-informed operator workflows that span from the front desk to operational areas. Utilize valuable guest data to streamline operations and enhance performance with insightful reporting for all properties in your portfolio. Quickly adapt marketing strategies, promotional offers, and pre-sale initiatives as needed. Our team of design and development specialists is dedicated to elevating and expanding your customers' experiences through personalized websites and applications. Incorporate virtual booking systems for diverse venues throughout the resort. Harness the power of UrVenue’s advanced booking engine to boost guest engagement across every customer interaction during both the booking and stay phases. Ultimately, this unified approach not only drives revenue but also fosters lasting guest relationships.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ClearTax Yes 
FX Housekeeping Yes 
FX POS Yes 
FortuneNext Yes 
Hotel Spider Yes 
Incedo Lighthouse Yes 
Perium Yes 
RateTiger Yes 
TTI Success Insights Yes 

Integrations

ClearTax No 
FX Housekeeping No 
FX POS No 
FortuneNext No 
Hotel Spider No 
Incedo Lighthouse No 
Perium No 
RateTiger No 
TTI Success Insights No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

IDS Next

Founded

1987

Country

India

Website

idsnext.com

Vendor Details

Company Name

Venue Management Systems

Website

www.urvenue.com

Product Features

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering No 
Employee Management No 
Extended Stay No 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program No 
Maintenance Management No 
Marketing Automation No 
Marketing Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental No 

Product Features

Venue Management

Attendee Management No 
Billing & Invoicing No 
Contract Management No 
Customer Management Yes 
Event Management Yes 
Food & Beverage Management No 
Multi-Facility No 
Reservations Management Yes 
Resource Booking No 
Sales Management No 
Staff Management Yes 

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