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support

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Description

IDS Next offers a comprehensive, cloud-native ERP solution tailored specifically for the hospitality sector, encompassing hotels, resorts, restaurants, wellness centers, banquet spaces, and various leisure facilities. This all-in-one platform integrates essential modules such as front office operations, point of sale systems, housekeeping management, central procurement, reservations, finance, mobile guest services, and membership management into a single, robust enterprise solution. It is designed for scalable implementations, enabling real-time data access, AI-enhanced workflows, and seamless integration between front and back-office functions. Prioritizing operational efficiency and improved guest satisfaction, IDS Next employs a mobile-first SaaS architecture, accommodates multi-property and multi-module setups, and collaborates with over 350 technology partners worldwide to provide cutting-edge hospitality solutions. Additionally, the platform features multilingual, round-the-clock technical support available across different time zones, thereby ensuring flexible deployment options to meet diverse operational needs. This commitment to innovation and customer service positions IDS Next as a leader in the hospitality technology landscape.

Description

Through Keezapp technology, we seamlessly integrate with any property management system (PMS) to enable real-time monitoring and data collection. Our integration solutions are tailored to meet the unique needs and requirements of our clients, offering flexibility whether implemented on-site or solely in the cloud as a Software as a Service (SaaS). Leveraging our extensive experience and advanced technology, we facilitate rapid integration with any PMS, ensuring that you can deliver a customer service experience that aligns intuitively with your guests' expectations, fostering a deeper emotional connection and loyalty. Keezapp also offers comprehensive training, round-the-clock support, and thorough documentation to assist our clients. Our proactive service methodology equips hotel staff to handle a wide range of scenarios effectively. Additionally, our robust reporting engine serves as a vital resource for generating various reports on system usage, enabling hotels to optimize their services and significantly enhance the overall guest experience. By utilizing these insights, establishments can consistently evolve their offerings to better cater to the needs of their guests, ultimately driving satisfaction and repeat visits.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ClearTax Yes 
FX Housekeeping Yes 
FX POS Yes 
FortuneNext Yes 
Hotel Spider Yes 
Incedo Lighthouse Yes 
Perium Yes 
RateTiger Yes 
TTI Success Insights Yes 

Integrations

ClearTax No 
FX Housekeeping No 
FX POS No 
FortuneNext No 
Hotel Spider No 
Incedo Lighthouse No 
Perium No 
RateTiger No 
TTI Success Insights No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

IDS Next

Founded

1987

Country

India

Website

idsnext.com

Vendor Details

Company Name

KeezApp

Founded

2015

Country

United Kingdom

Website

keezapp.com

Product Features

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering No 
Employee Management No 
Extended Stay No 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program No 
Maintenance Management No 
Marketing Automation No 
Marketing Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental No 

Product Features

Hospital Management

Accounting Integration No 
Appointment Management No 
Appointment Scheduling No 
Bed Management No 
Billing & Invoicing No 
Claims Management No 
In-Patient Management No 
Inventory Management No 
Medical Billing No 
Out-Patient Management No 
Patient Records Management No 
Physician Management No 
Policy Management No 
Revenue Management No 

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering No 
Employee Management No 
Extended Stay No 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program No 
Maintenance Management No 
Marketing Automation No 
Marketing Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental No 

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