Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Self-service password reset tools are intended to reduce the burden on helpdesk teams by offering a secure way for users to reset their accounts independently, either online or via phone. INI presents automated password reset solutions tailored to both the security requirements of an organization and the needs of its users. The cost of helpdesk calls averages between $10 and $30, which can add up significantly over time. By implementing a self-service password reset application, organizations can often achieve a return on investment that covers the cost of the application within just the first year of operation. The time saved across various departments—including users, helpdesk staff, IT, finance, and security—results in considerable productivity improvements that benefit the organization’s financial health. Additionally, this approach enhances security by eliminating the need for an agent to be involved in the authentication process, while also providing users with round-the-clock access for added convenience. Furthermore, organizations can maximize their ROI by reducing the number of costly helpdesk calls by 20% to 40%, allowing helpdesk personnel to focus on more critical tasks. Ultimately, this integration not only streamlines operations but also fortifies overall security measures within the organization.
Description
SAP Cloud Identity Services effectively facilitate identity management in both cloud and hybrid settings. By utilizing these services, organizations can generate audit reports and ensure adherence to corporate policies as well as legal standards. This leads to enhanced security, compliance, and seamless system integration in diverse environments. Users enjoy secure access to systems and data while experiencing single sign-on (SSO) across their cloud or hybrid infrastructures. Consistent mechanisms for user authentication, provisioning, role assignment, and authorization management can be applied uniformly. By leveraging a centralized repository, organizations can streamline the management of user accounts in complex cloud or hybrid landscapes, thereby eliminating redundancies. Additionally, the centralized capabilities of secure authentication and SSO offer significant benefits. Convenient self-service options like registration and password recovery are available for both employees and partners, enhancing the user experience. To further bolster security, organizations can implement risk-based authentication rules and two-factor authentication to protect access to applications effectively. By adopting these practices, businesses can ensure a more secure and efficient identity management process.
API Access
Has API
No
API Access
Has API
No
Integrations
SAP Cloud Platform
No
SAP Joule
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Interactive Northwest
Website
www.interactivenw.com/products/ini-idreset/
Vendor Details
Company Name
SAP
Founded
1972
Country
Germany
Website
www.sap.com/products/financial-management/identity-management.html
Product Features
Identity Management
Access Certification
No
Compliance Management
No
Multifactor Authentication
Yes
Password Management
Yes
Privileged Account Management
No
Self-Service Access Request
No
Single Sign On
No
User Activity Monitoring
No
User Provisioning
No
Self-Service Password Reset (SSPR)
Access Control
No
Alerts / Notifications
No
Application Security
No
Compliance Management
No
Credential Management
No
Employee Directory
No
Group Passwords
No
Password Database
No
Password Management
No
Reminders
No
Reporting / Analytics
No
Single Sign On
No
Two-Factor Authentication (2FA)
No