Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Self-service password reset tools are intended to reduce the burden on helpdesk teams by offering a secure way for users to reset their accounts independently, either online or via phone. INI presents automated password reset solutions tailored to both the security requirements of an organization and the needs of its users. The cost of helpdesk calls averages between $10 and $30, which can add up significantly over time. By implementing a self-service password reset application, organizations can often achieve a return on investment that covers the cost of the application within just the first year of operation. The time saved across various departments—including users, helpdesk staff, IT, finance, and security—results in considerable productivity improvements that benefit the organization’s financial health. Additionally, this approach enhances security by eliminating the need for an agent to be involved in the authentication process, while also providing users with round-the-clock access for added convenience. Furthermore, organizations can maximize their ROI by reducing the number of costly helpdesk calls by 20% to 40%, allowing helpdesk personnel to focus on more critical tasks. Ultimately, this integration not only streamlines operations but also fortifies overall security measures within the organization.

Description

RapidScale’s Identity as a Service (IDaaS) offers an ideal solution for organizations striving to simplify network access for their employees while maintaining robust security measures. Leveraging the capabilities of Azure Active Directory, our IDaaS platform delivers strong security features straight out of the box. Safeguard your essential data and applications, whether they reside in the cloud, are hosted, or are deployed on-premises. We provide a variety of features, including single sign-on (SSO), multi-factor authentication (MFA), and password synchronization, among others. Enhancing your login security becomes straightforward with our diverse identity service options. You can take advantage of advanced password synchronization capabilities such as user password reset and writeback, along with many additional services that enable you to manage access more precisely. Our comprehensive service portal makes it simple to oversee your IDaaS offerings alongside your other RapidScale solutions. Alternatively, if you prefer, we can handle the implementation of your IDaaS solution, ensuring a seamless experience for your organization. This flexibility allows you to focus on your core business objectives while we take care of your identity management needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Carbon Black App Control No 
Cisco Adaptive Security Appliance (ASA) No 
Cisco AnyConnect No 
Cisco Duo No 
Citrix Analytics No 
Eco No 
Imperva DDoS Protection No 
LevelBlue USM Anywhere No 
Microsoft 365 No 
Mimecast Advanced Email Security No 
NetApp Cloud Insights No 
NetApp Cloud Volumes ONTAP No 
NetApp Data Infrastructure Insights No 
SolarWinds Access Rights Manager No 
VMware Cloud No 

Integrations

Carbon Black App Control Yes 
Cisco Adaptive Security Appliance (ASA) Yes 
Cisco AnyConnect Yes 
Cisco Duo Yes 
Citrix Analytics Yes 
Eco Yes 
Imperva DDoS Protection Yes 
LevelBlue USM Anywhere Yes 
Microsoft 365 Yes 
Mimecast Advanced Email Security Yes 
NetApp Cloud Insights Yes 
NetApp Cloud Volumes ONTAP Yes 
NetApp Data Infrastructure Insights Yes 
SolarWinds Access Rights Manager Yes 
VMware Cloud Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Interactive Northwest

Website

www.interactivenw.com/products/ini-idreset/

Vendor Details

Company Name

RapidScale

Founded

2008

Country

United States

Website

rapidscale.net/services/professional-services/identity-as-a-service

Product Features

Identity Management

Access Certification No 
Compliance Management No 
Multifactor Authentication Yes 
Password Management Yes 
Privileged Account Management No 
Self-Service Access Request No 
Single Sign On No 
User Activity Monitoring No 
User Provisioning No 

Self-Service Password Reset (SSPR)

Access Control No 
Alerts / Notifications No 
Application Security No 
Compliance Management No 
Credential Management No 
Employee Directory No 
Group Passwords No 
Password Database No 
Password Management No 
Reminders No 
Reporting / Analytics No 
Single Sign On No 
Two-Factor Authentication (2FA) No 

Product Features

Identity Management

Access Certification No 
Compliance Management No 
Multifactor Authentication No 
Password Management No 
Privileged Account Management No 
Self-Service Access Request No 
Single Sign On No 
User Activity Monitoring No 
User Provisioning No 

User Provisioning and Governance

Access Governance No 
Access Verification Workflow No 
Audits / Reports No 
Automatic Provisioning / Deprovisioning No 
Delegated Access Authorization No 
Identity Synchronization No 
Lifecycle Management No 
Multi-Factor Authentication (MFA) No 
Password Management No 
Policy Enforcement No 
Single Sign-On (SSO) No 
User Self-Service No 

Alternatives

Alternatives

Evidian Reviews

Evidian

Eviden
Alibaba Cloud IDaaS Reviews

Alibaba Cloud IDaaS

Alibaba Cloud
AdminGloves SSPR Reviews

AdminGloves SSPR

AdminGloves Private Limited
PortalGuard Reviews

PortalGuard

BIO-key International
Specops uReset Reviews

Specops uReset

Specops Software
Core Password Reviews

Core Password

Core Security (Fortra)