Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Self-service password reset tools are intended to reduce the burden on helpdesk teams by offering a secure way for users to reset their accounts independently, either online or via phone. INI presents automated password reset solutions tailored to both the security requirements of an organization and the needs of its users. The cost of helpdesk calls averages between $10 and $30, which can add up significantly over time. By implementing a self-service password reset application, organizations can often achieve a return on investment that covers the cost of the application within just the first year of operation. The time saved across various departments—including users, helpdesk staff, IT, finance, and security—results in considerable productivity improvements that benefit the organization’s financial health. Additionally, this approach enhances security by eliminating the need for an agent to be involved in the authentication process, while also providing users with round-the-clock access for added convenience. Furthermore, organizations can maximize their ROI by reducing the number of costly helpdesk calls by 20% to 40%, allowing helpdesk personnel to focus on more critical tasks. Ultimately, this integration not only streamlines operations but also fortifies overall security measures within the organization.
Description
RapidScale’s Identity as a Service (IDaaS) offers an ideal solution for organizations striving to simplify network access for their employees while maintaining robust security measures. Leveraging the capabilities of Azure Active Directory, our IDaaS platform delivers strong security features straight out of the box. Safeguard your essential data and applications, whether they reside in the cloud, are hosted, or are deployed on-premises. We provide a variety of features, including single sign-on (SSO), multi-factor authentication (MFA), and password synchronization, among others. Enhancing your login security becomes straightforward with our diverse identity service options. You can take advantage of advanced password synchronization capabilities such as user password reset and writeback, along with many additional services that enable you to manage access more precisely. Our comprehensive service portal makes it simple to oversee your IDaaS offerings alongside your other RapidScale solutions. Alternatively, if you prefer, we can handle the implementation of your IDaaS solution, ensuring a seamless experience for your organization. This flexibility allows you to focus on your core business objectives while we take care of your identity management needs.
API Access
Has API
No
API Access
Has API
No
Integrations
Carbon Black App Control
No
Cisco Adaptive Security Appliance (ASA)
No
Cisco AnyConnect
No
Cisco Duo
No
Citrix Analytics
No
Eco
No
Imperva DDoS Protection
No
LevelBlue USM Anywhere
No
Microsoft 365
No
Mimecast Advanced Email Security
No
Integrations
Carbon Black App Control
Yes
Cisco Adaptive Security Appliance (ASA)
Yes
Cisco AnyConnect
Yes
Cisco Duo
Yes
Citrix Analytics
Yes
Eco
Yes
Imperva DDoS Protection
Yes
LevelBlue USM Anywhere
Yes
Microsoft 365
Yes
Mimecast Advanced Email Security
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Interactive Northwest
Website
www.interactivenw.com/products/ini-idreset/
Vendor Details
Company Name
RapidScale
Founded
2008
Country
United States
Website
rapidscale.net/services/professional-services/identity-as-a-service
Product Features
Identity Management
Access Certification
No
Compliance Management
No
Multifactor Authentication
Yes
Password Management
Yes
Privileged Account Management
No
Self-Service Access Request
No
Single Sign On
No
User Activity Monitoring
No
User Provisioning
No
Self-Service Password Reset (SSPR)
Access Control
No
Alerts / Notifications
No
Application Security
No
Compliance Management
No
Credential Management
No
Employee Directory
No
Group Passwords
No
Password Database
No
Password Management
No
Reminders
No
Reporting / Analytics
No
Single Sign On
No
Two-Factor Authentication (2FA)
No
Product Features
Identity Management
Access Certification
No
Compliance Management
No
Multifactor Authentication
No
Password Management
No
Privileged Account Management
No
Self-Service Access Request
No
Single Sign On
No
User Activity Monitoring
No
User Provisioning
No
User Provisioning and Governance
Access Governance
No
Access Verification Workflow
No
Audits / Reports
No
Automatic Provisioning / Deprovisioning
No
Delegated Access Authorization
No
Identity Synchronization
No
Lifecycle Management
No
Multi-Factor Authentication (MFA)
No
Password Management
No
Policy Enforcement
No
Single Sign-On (SSO)
No
User Self-Service
No