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features
design
support

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Write a Review

Description

Self-service password reset tools are intended to reduce the burden on helpdesk teams by offering a secure way for users to reset their accounts independently, either online or via phone. INI presents automated password reset solutions tailored to both the security requirements of an organization and the needs of its users. The cost of helpdesk calls averages between $10 and $30, which can add up significantly over time. By implementing a self-service password reset application, organizations can often achieve a return on investment that covers the cost of the application within just the first year of operation. The time saved across various departments—including users, helpdesk staff, IT, finance, and security—results in considerable productivity improvements that benefit the organization’s financial health. Additionally, this approach enhances security by eliminating the need for an agent to be involved in the authentication process, while also providing users with round-the-clock access for added convenience. Furthermore, organizations can maximize their ROI by reducing the number of costly helpdesk calls by 20% to 40%, allowing helpdesk personnel to focus on more critical tasks. Ultimately, this integration not only streamlines operations but also fortifies overall security measures within the organization.

Description

BIO-key PortalGuard IDaaS, a cloud-based IAM platform, offers the most flexible options for multi-factor authentication and biometrics. It also allows customers to reset their passwords and provides a user-friendly interface. All this at a reasonable price. PortalGuard has been trusted by many industries, including education, finance, healthcare, and government, for over 20 years. It can be used to secure access for employees and customers, regardless of whether they are on-premises or remote. PortalGuard's MFA is unique because it offers Identity-Bound Biometrics with the highest levels of integrity and security. They are also more accessible than traditional authentication methods.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Active Directory No 
Adobe Marketo Engage No 
Blackboard Collaborate No 
Canvas No 
Dropbox No 
GitHub No 
Google Workspace No 
Microsoft 365 No 
Microsoft SharePoint No 
Salesforce No 
Slack No 
Trello No 

Integrations

Active Directory Yes 
Adobe Marketo Engage Yes 
Blackboard Collaborate Yes 
Canvas Yes 
Dropbox Yes 
GitHub Yes 
Google Workspace Yes 
Microsoft 365 Yes 
Microsoft SharePoint Yes 
Salesforce Yes 
Slack Yes 
Trello Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

PortalGuard (Commercial On-Premises) - Self Service Password Reset License (SSPR only) - $12.50 annually per user

PortalGuard (Commercial On-Premises) - Enterprise License (SSPR, SSO, MFA) - $36.00 annually per user

PortalGuard IDaaS (Commercial Cloud) - Enterprise License (SSPR, SSO, MFA) - $42.00 annually per user

PortalGuard IDaaS (Commercial Cloud) - Self-Service Password Reset License (SSPR only) - $12.50 annually per user
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Interactive Northwest

Website

www.interactivenw.com/products/ini-idreset/

Vendor Details

Company Name

BIO-key International

Founded

1993

Country

United States

Website

www.bio-key.com/portalguard/

Product Features

Identity Management

Access Certification No 
Compliance Management No 
Multifactor Authentication Yes 
Password Management Yes 
Privileged Account Management No 
Self-Service Access Request No 
Single Sign On No 
User Activity Monitoring No 
User Provisioning No 

Self-Service Password Reset (SSPR)

Access Control No 
Alerts / Notifications No 
Application Security No 
Compliance Management No 
Credential Management No 
Employee Directory No 
Group Passwords No 
Password Database No 
Password Management No 
Reminders No 
Reporting / Analytics No 
Single Sign On No 
Two-Factor Authentication (2FA) No 

Product Features

Customer Identity and Access Management (CIAM)

Access Certification No 
Access Management No 
Analytics / Reporting No 
Automatic User/Device Recognition No 
Behavioral Analytics No 
Credential Management No 
Data Security No 
Multi-Factor Authentication (MFA) No 
Privacy / Consent Management No 
Real Time Notifications No 
Self-Service Portal No 
Single Sign On No 
User Provisioning No 

Identity Management

Access Certification No 
Compliance Management No 
Multifactor Authentication Yes 
Password Management No 
Privileged Account Management Yes 
Self-Service Access Request No 
Single Sign On Yes 
User Activity Monitoring Yes 
User Provisioning No 

Password Management

Credential Management Yes 
Multifactor Authentication Yes 
Password Generator No 
Password Reset Yes 
Password Synchronization Yes 
Single Sign On Yes 
User Management Yes 

Self-Service Password Reset (SSPR)

Access Control No 
Alerts / Notifications No 
Application Security No 
Compliance Management No 
Credential Management No 
Employee Directory No 
Group Passwords No 
Password Database No 
Password Management No 
Reminders No 
Reporting / Analytics No 
Single Sign On No 
Two-Factor Authentication (2FA) No 

Single Sign On

Biometric No 
Credential Management No 
Identity Federation No 
Multifactor Authentication No 
Password Management No 
Policy Management No 
Social Sign On No 
User Management No 

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