Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ID R&D is revolutionizing user authentication through advanced AI and biometric science, creating a seamless and highly secure experience. Their technology not only enhances security but also simplifies the process, making it remarkably easy for users. By leveraging extensive research in biometrics alongside cutting-edge AI innovations, ID R&D has developed award-winning software for voice, facial, and behavioral biometric authentication. Their mission is clear: to ensure that authentication is both frictionless and secure. The technology is versatile, functioning effectively across digital platforms, traditional interaction channels, IoT devices, and embedded hardware. Moreover, their voice verification software can accurately identify fraudulent attempts involving recordings or synthesized voices. They have also introduced the world's first completely passive facial liveness detection software, rigorously tested by iBeta and compliant with ISO 30107-3 standards. Continuous verification is achieved through methods such as keystroke detection, enhancing security for web and mobile users alike. ID R&D is setting a new standard in the authentication landscape.

Description

Our innovative products and solutions function seamlessly across multiple channels, encompassing voice and text communications, such as chat, video calls, and social media, to enhance both customer and employee support services. By prioritizing customer experience, we ensure that their feedback is acknowledged without delays or the hassle of navigating complicated menus. Our comprehensive analysis of all conversations allows us to gather crucial insights for optimizing sales strategies. The digital transformation and automation of routine tasks through self-service options in voice and text lead to significant cost savings from the outset. We stand out in the market due to our rapid solution deployment, ready-to-use products, and sophisticated toolsets that enable swift adjustments and ongoing development by either Spitch or our customers and partners. Our omnichannel virtual assistants are adept at managing both voice and text inquiries, effectively handling a wide range of tasks that include accurate intent recognition and fully automated processing of standard customer requests in natural language. This powerful technology not only simplifies interactions but also paves the way for continuous improvement in service delivery.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

IDLive Face Yes 
IDVoice Yes 
SAP Store No 

Integrations

IDLive Face No 
IDVoice No 
SAP Store Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ID R&D

Country

United States

Website

www.idrnd.ai

Vendor Details

Company Name

Spitch

Country

United States

Website

spitch.ai/

Product Features

Authentication

Biometric No 
Credential Management No 
Knowledge-Based Authentication No 
Mobile Authentication No 
Multifactor Authentication No 
Out-of-Band Authentication No 
Policy Management No 
Self Service Portal No 
Single Sign On No 
Social Sign On No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Speech Analytics

Automatic Transcription No 
Call Center Management No 
Call Recording No 
Customer Experience Management No 
Data Security No 
Natural Language Processing No 
Predictive Analytics No 
Self-Service Search No 
Sentiment Analysis No 
Surveys & Feedback No 

Alternatives

Alternatives

Oz Liveness Reviews

Oz Liveness

Oz Forensics
Udentify Reviews

Udentify

Fraud.com