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Average Ratings 0 Ratings

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features
design
support

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Description

Pure-play operators and multi-channel specialists face daily challenges in managing the unpredictability of orders while ensuring a seamless customer experience without faults or delays. Companies like Vente-Privée, Cdiscount, Auchan.fr, Nespresso, and Leroy Merlin offer diverse product lines but share similar demands for rapid and high-quality execution. Sectors such as supermarkets, hypermarkets, DIY, home goods, and sporting goods require in-depth knowledge of peak activity periods and efficient logistics management for both storage and just-in-time deliveries. Key clients in this arena include Carrefour, Auchan, Alinéa, Conforama, Castorama, and GO Sport, all of which rely on robust logistics solutions. The ID Logistics group is actively progressing in its growth strategy, recently completing an acquisition and launching a new subsidiary in the United States. By acquiring Jagged Peak, a firm that specializes in e-commerce logistics, ID Logistics is significantly broadening its footprint in the U.S. market, positioning itself to better serve its clients and adapt to fluctuating demand in the fast-paced retail environment. This strategic move not only enhances their operational capabilities but also reinforces their commitment to delivering exceptional service.

Description

Swap Commerce presents a robust, unified platform aimed at simplifying international ecommerce activities. It equips businesses with essential tools for managing shipping, inventory, returns, and adhering to global compliance standards. With the integration of AI-driven insights, Swap empowers companies to refine their cross-border logistics, decrease operational expenses, and improve overall customer satisfaction. The platform includes functionalities like tax calculations, versatile shipping choices, and live analytics, all of which allow businesses to expand globally while effectively navigating complexities and providing a smooth user experience. This holistic approach ensures that companies not only thrive in international markets but also maintain a competitive edge.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ID Logistics

Founded

2001

Country

France

Website

www.id-logistics.com

Vendor Details

Company Name

Swap Commerce

Founded

2022

Country

United Kingdom

Website

www.swap-commerce.com

Product Features

Catalog Management

Catalog Creation Yes 
Content Library Yes 
Content Management Yes 
Cross Selling Functionality Yes 
Custom Product Attributes Yes 
Customizable Catalogs Yes 
Desktop Publishing Yes 
Pricing Management Yes 
Product Comparison Yes 
Search Yes 

Content Management

Audio Content Yes 
Customizable Templates Yes 
Document Indexing Yes 
E-forms Yes 
Full Text Search Yes 
Image Editor Yes 
SEO Management Yes 
Text Editor Yes 
Version Control Yes 
Video Content Yes 
Website Management Yes 

eCommerce

CRM Yes 
Catalog Management Yes 
Channel Management Yes 
Customer Accounts Yes 
Data Security Yes 
Email Marketing Yes 
Inventory Management Yes 
Kitting Yes 
Loyalty Program No 
Mobile Access Yes 
Multi-Store Management Yes 
Order Management Yes 
Product Configurator No 
Promotions Management No 
Returns Management Yes 
Reviews Management Yes 
SEO Management Yes 
Shopping Cart Yes 
Templates Yes 

Order Entry

Back Order Management Yes 
Customer Database Yes 
Inventory Management Yes 
Order Fulfillment Yes 
Order Management Yes 
Real Time Order Entry Yes 
Remote Order Entry Yes 
Shipping Management Yes 
Warehouse Management Yes 

Order Management

Back Order Management Yes 
Catalog Management Yes 
Inventory Management Yes 
Order Entry Yes 
Order Fulfillment Yes 
Order Tracking Yes 
Recurring Orders Yes 
Returns Management Yes 
Shipping Management Yes 
Special Order Management Yes 

Product Features

eCommerce

CRM No 
Catalog Management No 
Channel Management No 
Customer Accounts No 
Data Security No 
Email Marketing No 
Inventory Management No 
Kitting No 
Loyalty Program No 
Mobile Access No 
Multi-Store Management No 
Order Management No 
Product Configurator No 
Promotions Management No 
Returns Management No 
Reviews Management No 
SEO Management No 
Shopping Cart No 
Templates No 

Returns Management

3PL / ERP Integration No 
Automated Exchanges No 
Branded Experience No 
Custom Return Policy No 
Inventory Management No 
One-Click Returns Processing No 
Returns Analytics No 
Shopper Self-Service No 
Smart Data Collection No 

Sales Tax

Address Validation No 
Audit Trail No 
Consumer Use Tax No 
Exemption Management No 
Tax Calculator No 
Tax Filing No 
Taxability Verification No 
Transaction Tracking No 
Value Added Tax (VAT) No 

Shipment Tracking

Alerts/Notifications No 
Delivery Estimate No 
For Freight No 
For eCommerce No 
Status Tracking No 
Website Integration No 

Shipping

Air Shipping No 
Bills of Lading No 
Container Shipping No 
Freight Shipping No 
Ground Shipping No 
Import / Export No 
Ocean Shipping No 
Parcel Shipping No 
Quotes / Estimates No 
Shipment Tracking No 
Warehouse Management No 

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