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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Contemporary healthcare necessitates efficient communication along with a rapid and secure sharing of information between the various service providers involved in patient care and the patients themselves, transcending system boundaries. The Orchestra eHealth Suite represents a collaborative offering from the x-tention group of companies, providing robust, coordinated modules that enable the creation of customized eHealth solutions tailored to function as a central exchange platform. Among its features, the Health Service Bus serves as a powerful integration platform, laying the groundwork for an open and adaptable system architecture that is equipped for future needs. Beyond modules designed for the accurate identification of both patients and service providers, the Orchestra eHealth Suite includes a comprehensive electronic patient record system that consolidates documents, imaging data, and structured medical information. Authorized healthcare providers can conveniently access pertinent patient records through a user-friendly web portal, ensuring that they have the necessary information at their fingertips to facilitate effective treatment. Moreover, this system enhances collaboration between providers, improving the overall quality of care delivered to patients.

Description

Welkin is crafted to enhance care coordination by ensuring that the appropriate team member addresses patient needs throughout every stage of their journey. By offering your team members smooth transitions and a tailored experience for each patient they assist, we enable a more personalized approach to care. The full automation of any program not only boosts patient engagement but also reduces the burden of tasks, allowing for a seamless transition to the next phase of care. By outlining processes and escalation protocols that are based on specific outcomes or conditions, your team can focus on what truly matters – providing quality care. It is essential to establish escalation pathways for events requiring monitoring, such as adverse incidents, out-of-range results, particular patient reactions, or insufficient engagement. Moreover, the system can automate internal notifications or initiate emails and SMS alerts to care team members in response to specific actions or inactions, as well as for upcoming or missed appointments. This comprehensive approach ensures that no critical detail is overlooked in the patient care continuum.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Medsender No 

Integrations

Medsender Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ICW

Founded

1998

Country

Germany

Website

icw-global.com/orchestra-ehealth-suite/

Vendor Details

Company Name

Welkin Health

Founded

2013

Country

United Statesa

Website

welkinhealth.com

Product Features

Healthcare CRM

Audience Targeting No 
Campaign Management No 
Marketing Automation No 
Medical History Records No 
Patient Communications No 
Patient Management No 
Physician Management No 
Predictive Analytics No 

Product Features

Healthcare CRM

Audience Targeting No 
Campaign Management No 
Marketing Automation No 
Medical History Records No 
Patient Communications No 
Patient Management No 
Physician Management No 
Predictive Analytics No 

Patient Case Management

Activity Tracking No 
Assessment Notes No 
Billing & Invoicing No 
Calendar Management No 
Candidate Identification No 
Case List Management No 
Eligibility Verification No 
HIPAA Compliant No 
Medical History Records No 
Patient Records No 
Referral Management No 
Treatment Planning No 

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