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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Contemporary healthcare necessitates efficient communication along with a rapid and secure sharing of information between the various service providers involved in patient care and the patients themselves, transcending system boundaries. The Orchestra eHealth Suite represents a collaborative offering from the x-tention group of companies, providing robust, coordinated modules that enable the creation of customized eHealth solutions tailored to function as a central exchange platform. Among its features, the Health Service Bus serves as a powerful integration platform, laying the groundwork for an open and adaptable system architecture that is equipped for future needs. Beyond modules designed for the accurate identification of both patients and service providers, the Orchestra eHealth Suite includes a comprehensive electronic patient record system that consolidates documents, imaging data, and structured medical information. Authorized healthcare providers can conveniently access pertinent patient records through a user-friendly web portal, ensuring that they have the necessary information at their fingertips to facilitate effective treatment. Moreover, this system enhances collaboration between providers, improving the overall quality of care delivered to patients.

Description

Qmatic Orchestra 7 provides a solution for any need, whether it's a system to manage queues or a robust platform to manage customer journeys across multiple channels. Orchestra 7 allows you to offer mobile tickets and online appointment bookings. Orchestra 7 will take care of your visitors before they arrive. You can allow check-in at your premises via a self service kiosk, a reception, or both. Let your visitor choose which option they prefer. Orchestra 7 allows you to reach out to your customers and get feedback after the visit is over. Orchestra 7's modular design allows you to tailor it to your needs in terms of functionality, number and user count. Orchestra is flexible enough to adapt to your changing needs.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Calabrio Workforce Management No 
Cisco Webex No 
EPIC HRMS No 
Microsoft Dynamics 365 No 
Microsoft Outlook No 
Microsoft Power BI No 
Microsoft Teams No 
Oracle Siebel CRM No 
Qlik Cloud Analytics No 
Salesforce No 
Tableau No 
WhatsApp No 

Integrations

Calabrio Workforce Management Yes 
Cisco Webex Yes 
EPIC HRMS Yes 
Microsoft Dynamics 365 Yes 
Microsoft Outlook Yes 
Microsoft Power BI Yes 
Microsoft Teams Yes 
Oracle Siebel CRM Yes 
Qlik Cloud Analytics Yes 
Salesforce Yes 
Tableau Yes 
WhatsApp Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Upon request
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ICW

Founded

1998

Country

Germany

Website

icw-global.com/orchestra-ehealth-suite/

Vendor Details

Company Name

Qmatic

Founded

1981

Country

Sweden

Website

www.qmatic.com/products/orchestra/

Product Features

Healthcare CRM

Audience Targeting No 
Campaign Management No 
Marketing Automation No 
Medical History Records No 
Patient Communications No 
Patient Management No 
Physician Management No 
Predictive Analytics No 

Product Features

Queue Management

Appointment Scheduling Yes 
Calendar Yes 
Communication Tools Yes 
Contactless Yes 
Customer Surveys Yes 
Dashboard Yes 
For Banks Yes 
For Government Yes 
For Healthcare Yes 
For Restaurants Yes 
For Retail Yes 
SMS Marketing Yes 
Supports Multiple Counters Yes 
Virtual Queue Yes 

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