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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ICTPBX is a robust open-source PBX platform designed specifically for Internet Service Providers (ISPs), Internet Telephony Service Providers (ITSPs), and various service providers. It integrates FreeSWITCH 1.10 as its core media engine with FusionPBX 6.6 for configuration, all streamlined via the ICTCore REST API and operated from an intuitive Angular 13 web dashboard. In contrast to hosted PBX options, ICTPBX operates fully on your infrastructure, giving you complete control over your data, tenants, and billing processes. Its scalable architecture allows you to expand from just a few extensions to thousands of users without incurring per-user licensing fees, making it a cost-effective solution. The platform is specifically designed for multi-tenant environments, ensuring that each tenant has their own dedicated PBX setup with personalized branding, quota limits, and role-based access controls to enhance security and customization. Key features include support for SIP extensions, ring groups, call queues (ACD), and interactive voice response (IVR) menus, along with voicemail, conferencing, time conditions, and complex call flows. It also supports SIP trunks (gateways), inbound Direct Inward Dialing (DID) routing, and call blocking for enhanced functionality. Furthermore, the system accommodates multiple tenants with individualized branding and quota management, while also integrating voice, fax (T.38/FoIP), SMS (SMPP), and email services into a single platform for streamlined communication. Overall, ICTPBX offers a comprehensive solution that meets the diverse needs of modern telecommunications.

Description

The system supports multi-tenancy, allowing clients to add an unlimited number of tenants and extensions within a single instance. Each client receives a tailored application interface to suit their specific requirements. A robust multi-authorization system enables the creation and management of admins, users, and resellers seamlessly. With a globally-recognized REST API, all call functions can be executed quickly and efficiently. You have the flexibility to run your services on one or multiple servers, adding or removing them as needed without facing any service interruptions when powering off a server. The integration with The Hub, along with customer portals and top CRM systems, facilitates faster and more reliable communications. Our dedicated support team is readily available during business hours to provide complimentary technical assistance in accordance with our SLA. The comprehensive service we provide is meticulously tailored to address the unique needs of your business. Additionally, you can monitor all inbound and outbound calls, whether they were answered or unanswered, along with other valuable metrics. This setup empowers teams to communicate effectively and collaborate seamlessly, ultimately enhancing overall work efficiency and productivity across the organization.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Amazon S3 No 
Bitrix24 No 
HubSpot CRM No 
HubSpot Customer Platform No 
Microsoft 365 No 
Pipedrive No 

Integrations

Amazon S3 Yes 
Bitrix24 Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Microsoft 365 Yes 
Pipedrive Yes 

Pricing Details

$6000/one-time payment
Free Trial No 
Free Version No 

Pricing Details

$57.05 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ICTInnovations

Founded

2006

Country

Pakistan

Website

www.ictinnovations.com

Vendor Details

Company Name

intuPBX

Country

United Kingdom

Website

intupbx.com

Product Features

PBX

Product Features

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail No 

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