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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

ICTPBX is a robust open-source PBX platform designed specifically for Internet Service Providers (ISPs), Internet Telephony Service Providers (ITSPs), and various service providers. It integrates FreeSWITCH 1.10 as its core media engine with FusionPBX 6.6 for configuration, all streamlined via the ICTCore REST API and operated from an intuitive Angular 13 web dashboard. In contrast to hosted PBX options, ICTPBX operates fully on your infrastructure, giving you complete control over your data, tenants, and billing processes. Its scalable architecture allows you to expand from just a few extensions to thousands of users without incurring per-user licensing fees, making it a cost-effective solution. The platform is specifically designed for multi-tenant environments, ensuring that each tenant has their own dedicated PBX setup with personalized branding, quota limits, and role-based access controls to enhance security and customization. Key features include support for SIP extensions, ring groups, call queues (ACD), and interactive voice response (IVR) menus, along with voicemail, conferencing, time conditions, and complex call flows. It also supports SIP trunks (gateways), inbound Direct Inward Dialing (DID) routing, and call blocking for enhanced functionality. Furthermore, the system accommodates multiple tenants with individualized branding and quota management, while also integrating voice, fax (T.38/FoIP), SMS (SMPP), and email services into a single platform for streamlined communication. Overall, ICTPBX offers a comprehensive solution that meets the diverse needs of modern telecommunications.

Description

IVR platform for carriers, of exceptional performance, scalability and reliability. Its distributed architecture allows it to efficiently process hundreds of simultaneous calls.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Amazon Lex No 
Amazon Polly No 
Azure Automation No 
Azure Text to Speech No 
Dialogflow No 
Google App Engine No 

Integrations

Amazon Lex Yes 
Amazon Polly Yes 
Azure Automation Yes 
Azure Text to Speech Yes 
Dialogflow Yes 
Google App Engine Yes 

Pricing Details

$6000/one-time payment
Free Trial No 
Free Version No 

Pricing Details

$39/month/port
Plans: Basic, Pro, Plus
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ICTInnovations

Founded

2006

Country

Pakistan

Website

www.ictinnovations.com

Vendor Details

Company Name

Interactive Powers

Founded

2015

Country

United States

Website

www.ivrpowers.com/voicexml/

Product Features

PBX

Product Features

IVR

Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Routing Yes 
Multiple Scripts Yes 
Phone Key Input Yes 
Survey Management Yes 
Text to Speech Yes 
Voice Customization Yes 
Voice Mail Yes 

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