Average Ratings 5 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

ICTCRM serves as a contemporary, all-in-one communications and integrated Customer Relationship Management (CRM) platform designed to support various business types. This flexible software solution is multitenant, ready-to-use, and can be customized with a white label option, making it particularly beneficial for internet service providers, carriers, and telecommunications operators alike. Its versatility allows businesses to manage customer interactions efficiently while streamlining operations across diverse sectors.

Description

Introducing the all-in-one hybrid and multi-tenant solution for unified communication tailored specifically for communication service providers and operators. Launch your unified communication venture in just days rather than taking months to prepare. This comprehensive suite of ready-to-use applications and integrations is aimed at enhancing the competitive edge and innovative capabilities of those pursuing opportunities in unified communication and VoIP. The turn-key solution encompasses a variety of value-added applications and seamless integrations. Wazo Enterprise Unified Communication features a collection of client applications, available on mobile, web, and desktop platforms, along with native integrations to streamline your processes. It effectively addresses collaborative and productivity scenarios while embedding communication within your customer information system. Managed via a centralized administration portal, the Enterprise Unified Communication platform is designed to help you optimize your return on investment. The EUC Portal not only reduces operational costs but also enables you to concentrate on your core business pursuits instead of the underlying technology, ensuring that your focus remains on growth and success. Additionally, this solution's scalability allows for future enhancements, making it a forward-thinking choice for evolving business needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

ICTBroadcast Yes 

Integrations

ICTBroadcast No 

Pricing Details

$199
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ICTVision

Founded

2006

Country

Australia

Website

www.ictcrm.com

Vendor Details

Company Name

Wazo

Founded

2016

Country

Canada

Website

wazo.io

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management No 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management Yes 
File Sharing No 
Mobile Access Yes 
Multi-User Collaboration Yes 
Voice Mail Yes 

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