Average Ratings 5 Ratings
Average Ratings 0 Ratings
Description
ICTCRM serves as a contemporary, all-in-one communications and integrated Customer Relationship Management (CRM) platform designed to support various business types. This flexible software solution is multitenant, ready-to-use, and can be customized with a white label option, making it particularly beneficial for internet service providers, carriers, and telecommunications operators alike. Its versatility allows businesses to manage customer interactions efficiently while streamlining operations across diverse sectors.
Description
Since 2017, Vozelia has been integrated into Sewan, a leading voice over IP telecommunications operator for businesses and a trailblazer in the IP telephony field in Spain, boasting over a decade of expertise. Sewan Communications belongs to Sewan Groupe, a highly regarded and innovative company in France. With a focus on redefining the "turnkey" model, Sewan provides a white label solution that meets the evolving needs of modern customers and businesses, as well as the future management requirements of telecommunications operators and distributors. This is facilitated through our comprehensive All-In-One platform, Sophia, which allows for easy, automated management of setup, auto-provisioning, and billing via a single interface. Experience a range of professional, intuitive, scalable, and automated telecommunications solutions tailored to your needs. Enjoy the flexibility of IP Telephony on your smartphone or tablet, with options to utilize an IP telephone or connect an ATA transformer to your existing analog phone. The future of telecommunications is here, designed to enhance user experience and streamline communication.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
ICTBroadcast
No
Pricing Details
$199
Free Trial
Yes
Free Version
No
Pricing Details
$8 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ICTVision
Founded
2006
Country
Australia
Website
www.ictcrm.com
Vendor Details
Company Name
Vozelia
Country
Spain
Website
www.vozelia.com
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Product Features
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Telephony
Auto-Dialer
Yes
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
Yes
IVR / Voice Recognition
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
Yes
Telemarketing Management
Yes
VoIP
Yes
Voice & Data Integration
Yes