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Description
INTELITY stands out as the leading provider of a comprehensive platform designed for guest engagement and staff management, catering to the hotel, casino, cruise, and luxury residential sectors. Our fully integrated solutions enhance the connection between a mobile-centric guest experience and staff operations, all within a unified platform. To discover how to create a touchless guest experience, consider scheduling a demo with us today. In light of increasing cleanliness standards and the desire to minimize physical contact, INTELITY provides an entirely contactless check-in and mobile key service. This allows guests to forgo the front desk by utilizing Mobile Check-In, enabling them to proceed directly to their rooms and use their Mobile Key for access, thereby minimizing unnecessary face-to-face interactions. As a prominent figure in hospitality engagement technology, INTELITY is committed to delivering top-notch, innovative, and integrated Guest Services Platforms accessible across various mobile and in-room devices, ensuring a seamless experience for both guests and staff alike. With our commitment to enhancing the hospitality experience, we aim to set new standards in the industry.
Description
eRoom Suite is an all-encompassing communication platform aimed at improving guest satisfaction while boosting hotel revenue. With more than 16 easy-to-integrate tools, it customizes every phase of the guest experience to align with personal preferences. Notable components include eRoom CRM, which offers personalized service options, eRoom PMS for streamlining hotel operations, eRoom ERP for financial and administrative management, and eRoom BI for in-depth data analysis. Additional features such as eRoom Cast, eRoom Hotspot, and eRoom Signage enhance the overall guest engagement. By gathering valuable insights from guests, eRoom Suite empowers hotels to implement more efficient marketing strategies, resulting in a potential increase of over 30% in upselling and cross-selling opportunities. Clients have noted an increase of up to 8% in asset profitability, alongside considerable time savings in back-office operations. The suite’s seamless integration features and intuitive design position it as an adaptable solution that meets the diverse needs of hotels in today’s competitive market. Overall, eRoom Suite not only streamlines operations but also enriches the overall guest experience.
API Access
Has API
API Access
Has API
Integrations
ALICE
Agilysys Analyze
Aloha EPOS
Guestware
Infor Birst
Knowcross
Maestro
Mews
Opera
Oracle Cloud Infrastructure
Integrations
ALICE
Agilysys Analyze
Aloha EPOS
Guestware
Infor Birst
Knowcross
Maestro
Mews
Opera
Oracle Cloud Infrastructure
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Intelity
Founded
2007
Country
United States
Website
intelity.com
Vendor Details
Company Name
eRoom Suite
Founded
1991
Country
Spain
Website
www.eroomsuite.com
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental