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Description
INTELITY stands out as the leading provider of a comprehensive platform designed for guest engagement and staff management, catering to the hotel, casino, cruise, and luxury residential sectors. Our fully integrated solutions enhance the connection between a mobile-centric guest experience and staff operations, all within a unified platform. To discover how to create a touchless guest experience, consider scheduling a demo with us today. In light of increasing cleanliness standards and the desire to minimize physical contact, INTELITY provides an entirely contactless check-in and mobile key service. This allows guests to forgo the front desk by utilizing Mobile Check-In, enabling them to proceed directly to their rooms and use their Mobile Key for access, thereby minimizing unnecessary face-to-face interactions. As a prominent figure in hospitality engagement technology, INTELITY is committed to delivering top-notch, innovative, and integrated Guest Services Platforms accessible across various mobile and in-room devices, ensuring a seamless experience for both guests and staff alike. With our commitment to enhancing the hospitality experience, we aim to set new standards in the industry.
Description
Smart Alerts serves as an operational intelligence platform in real-time, specifically tailored for iGaming operators. It provides immediate and actionable updates regarding essential incidents such as unsuccessful deposits, malfunctioning sign-up processes, significant player activity, major wins, withdrawals, and domain blacklisting. Users can customize alerts based on key performance indicators (KPIs), and notifications are sent straight to your team via platforms like Telegram, with integration for Slack and Teams coming soon. The User Management Portal allows for quick configuration and grants operators complete authority over alert parameters, communication methods, and brand-specific settings. By identifying problems as they arise, Smart Alerts empowers casino and sportsbook teams to minimize downtime, safeguard revenue, maintain compliance, and enhance the player experience—all without the need for additional staffing. This solution ultimately streamlines operations and ensures that teams can focus on delivering exceptional service to their customers.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
ALICE
Yes
Agilysys Analyze
Yes
Aloha EPOS
Yes
Guestware
Yes
Infor Birst
Yes
Knowcross
Yes
Maestro
Yes
Mews
Yes
Opera
Yes
Oracle Cloud Infrastructure
Yes
Integrations
ALICE
No
Agilysys Analyze
No
Aloha EPOS
No
Guestware
No
Infor Birst
No
Knowcross
No
Maestro
No
Mews
No
Opera
No
Oracle Cloud Infrastructure
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$990
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Intelity
Founded
2007
Country
United States
Website
intelity.com
Vendor Details
Company Name
Smart Alerts
Founded
2024
Country
Malta
Website
smartalerts.io
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
Yes
Maintenance Management
No
Marketing Automation
Yes
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
