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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

If you represent a non-profit, charity, or public sector organization dedicated to aiding individuals in securing employment, enhancing their health, improving their wellbeing, or developing their skills, our software is designed to support your efforts. Our experienced professional team possesses a unique blend of subject matter expertise, program knowledge, and technological know-how. We will tailor our platform specifically to suit your requirements. The ICONI platform is incredibly flexible, capable of accommodating the operational and reporting demands of any assistance initiative. Additionally, our Multi-Programme design allows organizations to efficiently oversee several programs through a single solution, streamlining management processes and enhancing overall effectiveness. By choosing us, you can elevate the impact of your support services and better serve those in need.

Description

Unicentric's flagship offering, the servicexpert Suite, serves as a robust enterprise platform designed for the configuration of tailored case management and service delivery applications that align with the distinctive requirements of each client. These applications can be hosted by either Unicentric or the customers themselves, facilitating the provision and documentation of client services, transaction processing, operational management, compliance assurance, and payer billing. By utilizing our advanced data, form, report, and workflow engines alongside essential business tools like email, calendaring, contact management, and document management, the platform streamlines both front and back-office operations, including billing and accounting functions. The customization and configuration processes occur at the application layer, enabling the creation of a genuinely bespoke solution while avoiding the complexities and expenses associated with modifying the core code of servicexpert. This flexibility empowers organizations to adapt their service delivery mechanisms rapidly, ensuring they can meet evolving market demands efficiently.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ICONI Software

Country

United Kingdom

Website

www.iconi.co.uk

Vendor Details

Company Name

Unicentric

Website

www.unicentric.com/solutions

Product Features

Government

Budgeting & Forecasting No 
Code Enforcement No 
Compliance Management Yes 
Fixed Asset Management No 
Inventory Management No 
License Issuance No 
Permit Issuance No 
Purchasing & Receiving No 
Self Service Portal No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

Social Work Case Management

Case Notes No 
Client Management Yes 
Document Management Yes 
Forms Management No 
Goal Setting / Tracking Yes 
Program Management Yes 
Referral Management No 
Reporting & Statistics Yes 
Scheduling No 
Volunteer Management No 

Product Features

Human Services

Case Management Yes 
Certification & Licensing No 
Child Welfare Management Yes 
Document Management Yes 
Reporting & Statistics Yes 
Scheduling No 
Time Tracking No 
Training Management No 

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