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Description

ICOMM is a telecom management and consulting company that prioritizes services, specializing in IT Telecom Expense Management, fixed telephony support, UCaaS and mobility services, contract and RFP management, network transformation consulting, and Bill Payment Services. Serving clients in over 4,000 locations globally, including North America, Europe, and Asia Pacific, ICOMM has established itself as a trusted partner since the early 1990s, boasting an impressive client retention rate. The company is dedicated to being the premier telecommunications management service provider, consistently aiming to surpass client expectations by delivering cutting-edge technology and exceptional analytical expertise. With a focus on innovation and client satisfaction, ICOMM continues to evolve its offerings to meet the changing needs of its diverse clientele.

Description

Telecommunications Expense Management (TEM) is a strategic approach that enables organizations to enhance their Corporate Governance by effectively overseeing their telecommunications expenditures. In the modern business landscape, the reliance on telecommunications has surged, leading to these costs becoming a more significant factor in overall company performance. As a result, the necessity for improved cost management strategies that yield substantial benefits for businesses has grown increasingly important. This is where TEM plays a crucial role. Originating in the 1980s, the TEM methodology introduced various tools and processes designed to optimize and manage telecommunications resources with greater efficiency and transparency, facilitating informed decision-making and resource optimization. With the rising demand for telecommunication services in the corporate sector, there emerged a pressing need for advancements in investment strategies and process controls to keep pace with this evolution. Consequently, organizations can now leverage TEM to not only monitor expenses but also to strategically align their telecommunications investments with their overarching business objectives.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

ICOMM

Country

United States

Website

www.icomm.co

Vendor Details

Company Name

TNX

Founded

2000

Country

Brazil

Website

www.tnxcorp.com/post/telecom-expense-management-tem-mejore-la-eficiencia-corporativa-y-elimine-costos

Product Features

IT Management

Capacity Monitoring Yes 
Compliance Management Yes 
Event Logs No 
Hardware Inventory Yes 
IT Budgeting Yes 
License Management Yes 
Patch Management No 
Remote Access No 
Scheduling No 
Software Inventory Yes 
User Activity Monitoring Yes 

Product Features

Telecom Expense Management

Billing for Data No 
Billing for Voice No 
Call Monitoring No 
Chargeback Tracking No 
Contract Negotiation No 
Fixed Line Compatibility No 
Internal Cost Allocation No 
Mobile Line Compatibility No 
Usage Reporting No 

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