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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

ICEFLO Runbook Management (RBM) is an innovative solution built on the ServiceNow® platform that modernizes runbook processes for operational resilience. By replacing manual spreadsheets, RBM centralizes event runbooks, facilitates detailed event and task planning, and offers a comprehensive overview of interconnected runbooks. It integrates seamlessly with other ServiceNow® capabilities, enabling real-time issue tracking and resolution, and providing role-based personalized content for users. RBM helps organizations manage risk, avoid service outages, and comply with regulatory requirements through efficient change and incident management.

Description

In the current rapid-paced global IT landscape, unexpected downtime can lead to irreversible and long-lasting harm to your organization. Whether caused by cyberattacks, equipment malfunctions, or natural calamities, the consequences of such disaster events can linger for years, manifesting as loss of revenue, customer attrition, and operational disruptions. To effectively prepare for potential disasters, it is essential to integrate the right team, processes, and technologies to facilitate a swift and effective recovery. The iland Secure DRaaS solution was developed with this goal in mind, offering comprehensive services and features tailored to fulfill your organization’s recovery needs. Featuring Zerto, iland Secure DRaaS provides enhanced flexibility, personalized runbook capabilities, and optimized recovery point objectives (RPOs) alongside near-zero recovery time objectives (RTOs), empowering you with greater control over your disaster recovery strategy. With automated failover and failback processes, your organization can minimize downtime and ensure business continuity more effectively. This proactive approach not only safeguards your operations but also fortifies your organization against future disruptions.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

11:11 Cloud No 
ServiceNow Yes 

Integrations

11:11 Cloud Yes 
ServiceNow No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Agenor Technology

Founded

2019

Country

United Kingdom

Website

www.iceflo.com

Vendor Details

Company Name

iland Cloud

Founded

1995

Country

United States

Website

iland.com/services/iland-draas-overview/

Product Features

Product Features

Disaster Recovery

Administration Policies No 
Bare-Metal Recovery No 
Encryption No 
Failover Testing No 
Flexible Data Capture No 
Multi-Platform Support No 
Multiple Data Type Support No 
Offline Storage No 

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