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Description

Enhance the efficiency of your restaurant operations with AI that tackles even the most challenging orders. IBM watsonx Orders serves as an AI-driven voice assistant that proficiently captures orders from drive-thru customers and expedites them to the payment station. It accommodates various scenarios, such as loyalty programs and mobile orders, while being fully knowledgeable about every item’s customization options. Additionally, it maintains awareness of current menu availability. Improve the ordering experience for both guests and staff with this reliable AI voice assistant. On average, watsonx Orders manages to process 87% of orders independently, including those with intricate customizations, mobile pickups, and loyalty codes, and it can seamlessly transition to a human team member when necessary. Just like an experienced employee, watsonx Orders is both approachable and efficient, minimizing conversations to maximize throughput, achieving up to 150 vehicles per hour in a dual-lane drive-thru. This innovative solution not only streamlines operations but also enhances customer satisfaction by reducing wait times and improving accuracy.

Description

Takeorder AI is a round-the-clock Voice AI Agent specifically tailored for the restaurant industry, aimed at streamlining phone operations and enhancing revenue. This innovative AI efficiently manages food orders, table bookings, and customer inquiries through natural-sounding conversations, ensuring that missed calls become a thing of the past. Among its standout features are seamless integration with POS systems like Toast, Clover, and Revel for instantaneous order processing, a diverse platform that encompasses Phone AI, Drive-Thru AI, Kiosk AI, and Pizza AI to cater to various dining settings, and a remarkable 99% accuracy rate bolstered by sophisticated voice recognition technology and noise cancellation. Additionally, it offers multi-language capabilities to accommodate different accents, a real-time analytics dashboard that monitors call activity and customer satisfaction, and the option to customize the AI's voice to align with your brand's identity. Ideal for quick-service restaurants, drive-thrus, pizzerias, cafés, ghost kitchens, and full-service dining establishments aiming to alleviate employee fatigue while boosting order volume by as much as 30%. Furthermore, it operates continuously, even on holidays, and includes fallback measures during service interruptions, ensuring that businesses can maintain optimal customer service at all times.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Clover No 
IBM watsonx Code Assistant Yes 
IBM watsonx.ai Yes 
Revel No 
Toast POS No 

Integrations

Clover Yes 
IBM watsonx Code Assistant No 
IBM watsonx.ai No 
Revel Yes 
Toast POS Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/products/watsonx-orders

Vendor Details

Company Name

Takeorder AI

Founded

2025

Country

United States

Website

takeorder.ai/

Product Features

Product Features

Alternatives

Alternatives

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