Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance the efficiency of your restaurant operations with AI that tackles even the most challenging orders. IBM watsonx Orders serves as an AI-driven voice assistant that proficiently captures orders from drive-thru customers and expedites them to the payment station. It accommodates various scenarios, such as loyalty programs and mobile orders, while being fully knowledgeable about every item’s customization options. Additionally, it maintains awareness of current menu availability. Improve the ordering experience for both guests and staff with this reliable AI voice assistant. On average, watsonx Orders manages to process 87% of orders independently, including those with intricate customizations, mobile pickups, and loyalty codes, and it can seamlessly transition to a human team member when necessary. Just like an experienced employee, watsonx Orders is both approachable and efficient, minimizing conversations to maximize throughput, achieving up to 150 vehicles per hour in a dual-lane drive-thru. This innovative solution not only streamlines operations but also enhances customer satisfaction by reducing wait times and improving accuracy.
Description
This system serves as the perfect solution for managing and running your restaurant, offering comprehensive oversight of every aspect of your operations. You can efficiently oversee various elements such as purchases, sales, inventory, suppliers, customer interactions, and expenses, ensuring your business runs smoothly. Additionally, it allows for the configuration of various security profiles, safeguarding your business data according to the roles of your staff, including positions like waiter, cashier, and administrator. The platform facilitates quick and efficient service across various formats, whether it be fast food, dining room service, drive-thru, or home delivery. Moreover, it enables you to meticulously track your inventory in alignment with your recipes, significantly minimizing losses caused by human mistakes. You also have the option for guests to check-in directly through the system or to do so online, enhancing convenience for both staff and customers alike. This comprehensive tool not only streamlines operations but also aids in making informed business decisions.
API Access
Has API
No
API Access
Has API
No
Integrations
Flipdish
No
IBM watsonx Code Assistant
Yes
IBM watsonx.ai
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$32.17 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/products/watsonx-orders
Vendor Details
Company Name
National Soft
Founded
2002
Country
Mexico
Website
softrestaurant.com/en/soft-restaurant-10
Product Features
Product Features
Restaurant Management
Billing & Invoicing
No
Built-in Accounting
No
Employee Management
No
Food Costing
No
Inventory Management
No
Kitchen Management
No
Menu Management
No
Payroll Management
No
Point of Sale (POS)
No
Reporting/Analytics
No
Reservations Management
No
Sales Tracking
No
Table Management
No
Wait List Management
No
Waitstaff Management
No
Restaurant POS
Delivery Management
No
Gift Card Management
No
Inventory Management
No
Loyalty Program
No
Mobile Access
No
Online Ordering
No
Order Management
No
Reporting/Analytics
No
Separate Checks
No
Split Checks
No
Table Management
No
Tips Management
No