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Description
Enhance the efficiency of your restaurant operations with AI that tackles even the most challenging orders. IBM watsonx Orders serves as an AI-driven voice assistant that proficiently captures orders from drive-thru customers and expedites them to the payment station. It accommodates various scenarios, such as loyalty programs and mobile orders, while being fully knowledgeable about every item’s customization options. Additionally, it maintains awareness of current menu availability. Improve the ordering experience for both guests and staff with this reliable AI voice assistant. On average, watsonx Orders manages to process 87% of orders independently, including those with intricate customizations, mobile pickups, and loyalty codes, and it can seamlessly transition to a human team member when necessary. Just like an experienced employee, watsonx Orders is both approachable and efficient, minimizing conversations to maximize throughput, achieving up to 150 vehicles per hour in a dual-lane drive-thru. This innovative solution not only streamlines operations but also enhances customer satisfaction by reducing wait times and improving accuracy.
Description
MHungry POS is a comprehensive point of sale system designed for ease of use and efficiency. Its intuitive interface allows businesses to streamline operations, boost productivity, enhance customer satisfaction, minimize operational expenses, and improve return on investment. The system facilitates credit card transactions, invoice printing, cash drawer management, and various billing options, including splitting and combining bills while also providing a clear view of table layouts. This seamless transaction process significantly contributes to overall customer satisfaction. With operators in mind, the POS is crafted to be straightforward, featuring user-friendly screens and large fonts for critical information such as subtotals, totals, changes, and quantities. Additionally, it includes functionalities for employees to clock in and out, take breaks, and manage integrated login sessions, alongside features to monitor employee schedules and clock histories. With various startup page options, users can create and manage different types of orders, including Dine-In, Bar, Delivery, Take-Out, and Drive-Thru, while also having the capability to modify the active order service type and manage customer assignments within active orders. This comprehensive suite of features ensures that businesses can operate smoothly and efficiently, catering to both employee needs and customer expectations.
API Access
Has API
No
API Access
Has API
No
Integrations
IBM watsonx Code Assistant
No
IBM watsonx.ai
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/products/watsonx-orders
Vendor Details
Company Name
Swastik Infotech Services
Founded
2010
Country
India
Website
www.siplservices.com/POS.aspx
Product Features
Product Features
Restaurant POS
Delivery Management
Yes
Gift Card Management
Yes
Inventory Management
Yes
Loyalty Program
Yes
Mobile Access
Yes
Online Ordering
No
Order Management
Yes
Reporting/Analytics
Yes
Separate Checks
No
Split Checks
No
Table Management
Yes
Tips Management
Yes
