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Description
IBM watsonx Assistant is a next-gen conversational AI solution—it that empowers a broader audience that includes non-technical business users, anyone in your organization to effortlessly build generative AI Assistants that deliver frictionless self-service experiences to customers across any device or channel, help boost employee productivity, and scale across your business.
-User-friendly interface with drag-and-drop conversation builder and pre-built templates.
-Out-of-the-box Large Language Models, Large Speech Models, Natural Language Processing and Understanding (NLP, NLU), and Intelligent Context Gathering, to better understand the context of each conversation in natural language.
-Retrieval-augmented generation (RAG) for accurate, contextual, and up-to-date conversational answers around the clock, grounded in your company's knowledge base.
Description
Introducing a sophisticated AI solution that understands your service offerings and pricing structure. This intelligent assistant manages your calendar, scheduling appointments seamlessly while you concentrate on your tasks. It smartly incorporates travel time between bookings, ensuring you never find yourself in a rush. By providing precise time estimates for each service, customers are well-informed about what to expect from their appointments. Using advanced voice cloning technology, the AI can communicate in a manner indistinguishable from your own voice. It works in harmony with your current calendar system, accurately calculating travel times between appointments and presenting available time slots in real-time. Confirmation texts and emails are sent automatically, and any necessary rescheduling is handled effortlessly. With this AI, your calendar remains streamlined, allowing you to devote your attention to your work. As it continuously calculates real-time distances and traffic conditions between job sites, the AI includes suitable travel buffers in your schedule. Say goodbye to overlapping appointments across the city or delays in reaching your clients. With this innovative system, your day is organized effectively, ensuring a smooth workflow that respects both time and distance. Plus, this AI enhances your professional image, providing a level of service that enhances customer satisfaction.
API Access
Has API
API Access
Has API
Integrations
Avaya Experience Platform
Blueworx
Google Calendar
IBM ILOG CPLEX Optimization Studio
IBM Watson
IBM Watson Discovery
IBM Watson Studio
IBM watsonx Orchestrate
IBM watsonx.ai
IBM watsonx.ai Agent Builder
Integrations
Avaya Experience Platform
Blueworx
Google Calendar
IBM ILOG CPLEX Optimization Studio
IBM Watson
IBM Watson Discovery
IBM Watson Studio
IBM watsonx Orchestrate
IBM watsonx.ai
IBM watsonx.ai Agent Builder
Pricing Details
$140 per month
Free Trial
Free Version
Pricing Details
$49 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/products/watsonx-assistant
Vendor Details
Company Name
enterpl.ai
Country
United States
Website
enterpl.ai/
Product Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Natural Language Processing
Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization