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features
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support

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Description

Watson enhances your team's productivity through its array of skills and integrations, making you more effective than ever before. By allowing Watson to automate repetitive tasks and simplify intricate processes, you can save valuable time and energy. This enables you to concentrate on more strategic and high-level assignments. Moreover, Watson promotes smooth communication among team members, ensuring that everyone remains aligned and that projects are completed punctually and with the expected quality. You can enhance Watson's capabilities by importing both existing and new automation into the platform, thereby streamlining workflows and optimizing efficiency. With its advanced natural language processing, Watson can access a wide range of basic and sophisticated skills to fulfill your requests accurately and in the proper sequence. There's no need for specialized training, as you can begin utilizing prebuilt skills tailored to your requirements within minutes. Additionally, Watson seamlessly integrates with various applications and tools, effortlessly connecting with platforms like Salesforce, Workday, Outlook, Gmail, and more, ensuring a cohesive workflow across all your essential tools. This level of integration not only simplifies processes but also empowers your team to achieve greater collaboration and productivity.

Description

Ideta allows companies to create their own chatbot/voicebot using no coding. You can also design your chatbot as you wish. You can change every aspect of your chatbot's visual appearance to match your website design. Your bot can be deployed on multiple communication channels, including Facebook Messenger, landing page, Facebook Messenger, and a phone number (Twilio ...), Microsoft Teams, etc. Any software can be connected via API without any coding. You can connect to any software via API with the best Natural Language Processing tools (Dialogflow and Luis, Watson ...)) and easily switch between them.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

IBM Watson Yes 
Microsoft Teams Yes 
Slack Yes 
Box Yes 
Facebook No 
Gmail Yes 
Google Drive Yes 
LinkedIn Yes 
Microsoft Outlook Yes 
Microsoft SharePoint Yes 
Oracle Fusion Cloud HCM Yes 
SAP SuccessFactors Yes 
Salesforce Yes 
Stackreaction No 
Sunshine Conversations No 
ThisWay Yes 
Twilio No 
Wit.ai No 
Workday Extend Yes 
Zapier No 

Integrations

IBM Watson Yes 
Microsoft Teams Yes 
Slack Yes 
Box No 
Facebook Yes 
Gmail No 
Google Drive No 
LinkedIn No 
Microsoft Outlook No 
Microsoft SharePoint No 
Oracle Fusion Cloud HCM No 
SAP SuccessFactors No 
Salesforce No 
Stackreaction Yes 
Sunshine Conversations Yes 
ThisWay No 
Twilio Yes 
Wit.ai Yes 
Workday Extend No 
Zapier Yes 

Pricing Details

$200 per seat, per month
Free Trial No 
Free Version No 

Pricing Details

19€
Starter Plan: 19€/month
Starter AI: 59€/month
Professional: 299€/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

IBM

Country

United States

Website

www.ibm.com/products/watson-orchestrate

Vendor Details

Company Name

Ideta

Founded

2018

Country

France

Website

ideta.io

Product Features

Workflow Management

Access Controls/Permissions No 
Approval Process Control No 
Business Process Automation No 
Calendar Management No 
Compliance Tracking No 
Configurable Workflow No 
Customizable Dashboard No 
Document Management No 
Forms Management No 
Graphical Workflow Editor No 
Mobile Access No 
No-Code No 
Task Management No 
Third Party Integrations No 
Workflow Configuration No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development Yes 
Contextual Guidance Yes 
For Developers Yes 
Intent Recognition Yes 
Multi-Languages Yes 
Omni-Channel Yes 
On-Screen Chats Yes 
Pre-configured Bot Yes 
Reusable Components Yes 
Sentiment Analysis Yes 
Speech Recognition Yes 
Speech Synthesis Yes 
Virtual Assistant Yes 

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form No 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration Yes 
Transfers / Routing No 
Website Visitor Tracking Yes 

Alternatives

Alternatives

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