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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

IBM® Sterling Partner Engagement Manager streamlines the onboarding process for new partners and enhances the management of current partnerships, significantly reducing time and resource expenditure. By automating the onboarding tasks, this tool minimizes the risk of expensive manual errors and boosts overall efficiency, allowing partners to independently manage their own information. From IBM’s perspective, forming a partnership involves three key aspects: implementing onboarding activities for both new and existing partners, maintaining an ongoing relationship through a "continuous-touch" methodology, and equipping both line-of-business and partner personnel with self-service tools to reduce dependency on support. To gain insight into how IBM addresses the challenges of onboarding, explore the features and architecture of PEM in this detailed technical overview of IBM Sterling Partner Engagement. Additionally, this system enables centralized management of contact and certificate information, thereby eliminating repetitive manual tasks and utilizing progress dashboards to track activity effectively, ensuring a smoother partnership experience.

Description

Sterling Software was established by Custom Data Systems Inc. (CDSI), a corporation situated in Spokane, Washington. Since its inception in 1990, CDSI has been dedicated to helping both small and large businesses transition from outdated paper or computer systems to advanced technological solutions. The company serves a diverse clientele across the United States, Canada, and Hawaii. Your data conversion needs can be met! We can seamlessly convert data from a variety of systems, including HMIS, Pontum, MBS, Phoenix, CemSoft, and more! Once converted, your data will be stored securely in a SQL Database that you can rightfully claim as yours. Sterling Management Software operates as a web browser-based platform utilizing a Microsoft SQL Server Relational Database. Additionally, Custom Data Systems offers a cost-effective Cloud-based solution, eliminating the necessity for an on-site server while enhancing accessibility and efficiency. Embracing modern technology can transform how organizations manage their data effectively.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

IBM Cloud Yes 

Integrations

IBM Cloud No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/products/partner-engagement-manager

Vendor Details

Company Name

Custom Data Systems

Website

www.customdatasystems.net

Product Features

Partner Relationship Management (PRM)

Asset Management Yes 
Business Plans Yes 
Channel Marketing Automation Yes 
Collaboration Tools Yes 
Compliance Management Yes 
Deal Management Yes 
Deal Registration Yes 
Lead Generation No 
Lead Sharing No 
Partner Onboarding Yes 
Partner Portal Yes 
Performance Metrics Yes 
Rewards Programs No 
Workflow Management Yes 

Product Features

Funeral Home

Cemetery Management Yes 
Cremation Management Yes 
Financial Reporting Yes 
Funeral Ledger Yes 
Lot Management Yes 
Merchandising No 
Pre-Need Management No 
Routing No 

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