Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
IBM® Sterling Partner Engagement Manager streamlines the onboarding process for new partners and enhances the management of current partnerships, significantly reducing time and resource expenditure. By automating the onboarding tasks, this tool minimizes the risk of expensive manual errors and boosts overall efficiency, allowing partners to independently manage their own information. From IBM’s perspective, forming a partnership involves three key aspects: implementing onboarding activities for both new and existing partners, maintaining an ongoing relationship through a "continuous-touch" methodology, and equipping both line-of-business and partner personnel with self-service tools to reduce dependency on support. To gain insight into how IBM addresses the challenges of onboarding, explore the features and architecture of PEM in this detailed technical overview of IBM Sterling Partner Engagement. Additionally, this system enables centralized management of contact and certificate information, thereby eliminating repetitive manual tasks and utilizing progress dashboards to track activity effectively, ensuring a smoother partnership experience.
Description
IBM Sterling CPQ revolutionizes and streamlines the processes of configuring, pricing, and quoting for intricate products and services. This platform enhances the purchasing journey for your clientele by facilitating transactions through all preferred sales channels. With its intuitive software, IBM Sterling CPQ assists eCommerce shoppers, sales personnel, call center agents, and partners in identifying suitable products while maintaining precise pricing. Additionally, it empowers you to deliver the exceptional buying experiences that modern consumers expect, thereby boosting your sales efficiency. The CPQ system automates the online sales process, ensuring accurate configuration of solution bundles and identifying cross-sell and up-sell opportunities, ultimately enhancing customer satisfaction and reducing the workload on call centers. Furthermore, by centralizing pricing operations, CPQ eliminates manual pricing tasks, standardizes pricing consistency, and automates any necessary pricing adjustments, allowing business users to manage price updates more effectively. Overall, IBM Sterling CPQ not only simplifies the sales process but also fosters stronger customer relationships through its user-friendly features.
API Access
Has API
Yes
API Access
Has API
No
Integrations
IBM Cloud
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/products/partner-engagement-manager
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/products/configure-price-quote
Product Features
Partner Relationship Management (PRM)
Asset Management
Yes
Business Plans
Yes
Channel Marketing Automation
Yes
Collaboration Tools
Yes
Compliance Management
Yes
Deal Management
Yes
Deal Registration
Yes
Lead Generation
No
Lead Sharing
No
Partner Onboarding
Yes
Partner Portal
Yes
Performance Metrics
Yes
Rewards Programs
No
Workflow Management
Yes
Product Features
CPQ
2D Drawing
No
3D Modeling
No
Approval Workflow
No
Guided Selling
No
Product Configurator
No
Proposal Generation
No
Quotes / Estimates
No
Renewal Management
No
Self Service Portal
No
eCommerce
No
Sales Acceleration
CPQ
No
Campaign Management
No
Dialer
No
Email Sequencing
No
Email Templates
No
Email Tracking
No
List Building
No
Meeting Scheduler
No
Predictive Analytics
No
Reporting
No
Sales Gamification
No
Sales Intelligence
No
Sales Workflow Management
No